Veterinary Receptionist inManchester inManchester PUBLISHED 6 JUL 2024

Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
Supporting the Clinical team with animal handling when needed – full training will be provided.
Are you passionate about making pets a priority? Here at CVS, so are we!


We are seeking an enthusiastic individual with a passion for animals to join us as a
Veterinary Receptionist at Buchanan Veterinary Group.



Location:
Monton Branch


Contract:
Permanent


Hours:
40 hours per week


Shift Pattern:
Monday – Friday between 08.30 – 19.30 (with a share in the Saturday rota)


About Buchanan Veterinary Group


Take a look at the practice here: Buchanan Veterinary Group, Monton | The Vet Collection


About CVS


CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.


Take a look at our short film to recognise the remarkable

work that our Vets, Nurses, Care Assistants and Receptionists

do on the front line every day in the UK: CVS Ode to Veterinary

Professionals



About The Role


Day-to-day duties of the role will include:

  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Supporting the Clinical team with animal handling when needed – full training will be provided
  • And most importantly; providing a warm and welcoming experience to our clients arriving at the practice


What We're Looking For In Our Veterinary Receptionist


  • Previous Receptionist experience is essential, veterinary experience is a plus!
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems


What We Can Offer You


We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

  • Salary in line with the NMW
  • Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
  • Supportive and collaborative team environment
  • Staff discount scheme on Veterinary bills and products
  • A range of health benefits including private healthcare
  • Employee Assistance Programme and access to over 400 Mental Health First-Aiders
  • and more!

Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!


Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.


There's a place for everyone at CVS and we encourage applications from talented people across all communities.

At CVS, we believe that diversity and inclusion are fundamental to fostering innovation and creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and support our differences because we know that they make our workplace stronger and our solutions better.

We are dedicated to creating an environment where everyone feels valued, respected, and empowered to reach their full potential. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To ensure an inclusive hiring process, we are committed to accommodating the needs of all applicants during the interview process. If you require any adjustments or accommodations, please inform us, and we will work to facilitate your requests to the best of our ability.

Join us in our mission to create a more inclusive and equitable workplace, where every team member is encouraged to contribute their unique voice and talents.


To apply for this position please click 'Apply Now'.
Are you passionate about making pets a priority? Here at CVS, so are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a
Veterinary Receptionist at Buchanan Veterinary Group.


Location:
Monton Branch

Contract:
Permanent

Hours:
40 hours per week

Shift Pattern:
Monday – Friday between 08.30 – 19.30 (with a share in the Saturday rota)

About Buchanan Veterinary Group

Take a look at the practice here: Buchanan Veterinary Group, Monton | The Vet Collection

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable

work that our Vets, Nurses, Care Assistants and Receptionists

do on the front line every day in the UK: CVS Ode to Veterinary

Professionals


About The Role

Day-to-day duties of the role will include:

  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Supporting the Clinical team with animal handling when needed – full training will be provided
  • And most importantly; providing a warm and welcoming experience to our clients arriving at the practice


What We're Looking For In Our Veterinary Receptionist

  • Previous Receptionist experience is essential, veterinary experience is a plus!
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems


What We Can Offer You

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

  • Salary in line with the NMW
  • Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
  • Supportive and collaborative team environment
  • Staff discount scheme on Veterinary bills and products
  • A range of health benefits including private healthcare
  • Employee Assistance Programme and access to over 400 Mental Health First-Aiders
  • and more!

Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

There's a place for everyone at CVS and we encourage applications from talented people across all communities.

At CVS, we believe that diversity and inclusion are fundamental to fostering innovation and creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and support our differences because we know that they make our workplace stronger and our solutions better.

We are dedicated to creating an environment where everyone feels valued, respected, and empowered to reach their full potential. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To ensure an inclusive hiring process, we are committed to accommodating the needs of all applicants during the interview process. If you require any adjustments or accommodations, please inform us, and we will work to facilitate your requests to the best of our ability.

Join us in our mission to create a more inclusive and equitable workplace, where every team member is encouraged to contribute their unique voice and talents.

To apply for this position please click 'Apply Now'.


Locations are approximate. Learn more