Digital Health and Care Wales rQ7mSz9
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level.
Our benefits include:
The successful candidate should be able to provide administrative support with the following:
DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level.
Our benefits include:
- Automatic membership of the NHS pension scheme (at 23.7% employer contribution)
- 28 days paid leave plus bank holidays.
- Blue Light Card membership - access to NHS discounts including high street, gyms, restaurants, insurance, cars, holidays etc.
- Flexible working, including options to work from home.
- Employee Assistance Programme - confidential information and counselling support service available 24/7.
- Cycle 2 Work scheme.
- Car lease and home electronics salary sacrifice scheme.
The successful candidate should be able to provide administrative support with the following:
- Taking minutes of meetings, organising papers and agendas, ensuring that agreed actions are being followed.
- Efficiently and professionally contacting stakeholders when required and assisting them in the collation of information.
- Supporting the Head of People and Organisational Development in preparing meeting presentations, collating reports, and coordinating diary appointments.
- Drafting replies to correspondence and queries with minimal support from the directorate.
- Assessing and prioritising information and workload in order to maintain an effective service.
- Undertaking data entry and maintaining accuracy of records across a range of systems.
- Working independently to defined policies and procedures whilst managing own workload.
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level.
Our benefits include:
The successful candidate should be able to provide administrative support with the following:
DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level.
Our benefits include:
- Automatic membership of the NHS pension scheme (at 23.7% employer contribution)
- 28 days paid leave plus bank holidays.
- Blue Light Card membership - access to NHS discounts including high street, gyms, restaurants, insurance, cars, holidays etc.
- Flexible working, including options to work from home.
- Employee Assistance Programme - confidential information and counselling support service available 24/7.
- Cycle 2 Work scheme.
- Car lease and home electronics salary sacrifice scheme.
The successful candidate should be able to provide administrative support with the following:
- Taking minutes of meetings, organising papers and agendas, ensuring that agreed actions are being followed.
- Efficiently and professionally contacting stakeholders when required and assisting them in the collation of information.
- Supporting the Head of People and Organisational Development in preparing meeting presentations, collating reports, and coordinating diary appointments.
- Drafting replies to correspondence and queries with minimal support from the directorate.
- Assessing and prioritising information and workload in order to maintain an effective service.
- Undertaking data entry and maintaining accuracy of records across a range of systems.
- Working independently to defined policies and procedures whilst managing own workload.
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Useful skills for an Administrative Assistant:
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To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
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51.483699798583984 -3.168100118637085 Cardiff, Wales, United Kingdom 
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