Community Engagement Worker 18-25 Transitions team inBarnet inBarnet PUBLISHED 31 MAY 2024

Barnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people. We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services.

We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored. Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed.


Job overview


Our transformation plans are supported by £25m in funding and will mean the roll-out over the next three years of multi-disciplinary teams of experts working within the new Primary Care Networks and offering wraparound, holistic care to our service users and wider community. Our aim is to support the whole person as they live with, or recover from, mental illness and to offer them support with other challenges they may face, such as debt, relationship problems, housing, education or training. We will also focus resources on reaching those who currently face obstacles in getting the help they need.

The post holder will be responsible for participating and assisting in the delivery of care/services to patients, service users and carers as part of the 18-25 Transitions Team, working under the direct or indirect supervision of a registered member of staff. You will be responsible for carrying out practical tasks, offering emotional support and the monitoring of the service users mental health condition, identified as part of the service users' care plan or care pathways.


Main duties of the job


Working with colleagues in the Community Hub to support clients aged 18-25 accessing Mental Health Support.
• Build a therapeutic relationship with clients using a person-centred recovery approach and provide psychologically informed interventions
• Work collaboratively as part of the Core Locality Multi-Disciplinary Team and closely with appropriate intensive Pathways to support clients to develop their recovery plan and promote personal responsibility.
• Support clients to access local community resources and statutory services.
• To be the named key-worker for a number of clients
• To facilitate group work, under the supervision of senior staff and other clinical work asrequired.
• Supporting and educating Community Resources to develop mental health awareness and navigation
• Act as a mentor and role model for the ability to have a meaningful life for clients.
• Build relationships with the local community and statutory services and connect clients to those resources and support a 'warm handover'.
• Record client clinical information on the BEH Trust's electronic patient records system (RIO).


Working for our organisation



Why choose to join the Partnership?

• We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
• Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
• Transforming and creating a positive environment for our service users, staff and visitors.
• Creating and working together to become a great place to work for all our staff.
• We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
• Generous Annual Leave Allowance
• NHS Discounts in a large variety of retail stores and services.
• We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:

• We are kind
• We are respectful
• We work together
• We keep things simple
• We empower
• We are proudly diverse

To meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.


Detailed job description and main responsibilities


Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.


Person specification



Education & qualifications



Essential criteria

• Minimum of two years working experience in a mental health/health and social care setting.
• Relevant degree or qualification eg. Psychology, Health & Social Care, Nursing(NVQ or degree)

Desirable criteria

• Lived experience of mental illness and completed Peer Support training or equivalent.
• NVQ Level 4 in care or equivalent (or willingness to work towards)

- Exp & knowledge



Essential criteria

• Understanding of the issues and concerns of mental health service users
• Awareness and understanding of the functions of Multi-Disciplinary Teams (MDT)
• Understanding and practical knowledge of recovery, peer support and co-production/involvement

Desirable criteria

• Experience of managing medium-high levels of interpersonal distress
• Appreciation of the community resources within the geographical location of the post and key partners
• Understanding of clinical and managerial supervision

- Skills & abilities



Essential criteria

• Excellent written and verbal communication skills
• Ability to remain calm in emergent situations and respond in a professional manner
• Ability to work to ensure effective communication both within and outside the services
• Act as a positive role model, dynamic, motivated caring and supportive

Desirable criteria

• Good report writing skills

Personal Qualities



Essential criteria

• Motivated and enthusiastic
• Honest, trustworthy and reliable
• An understanding and positive regard for the needs and rights of people with mental health problems and their carers.

Desirable criteria

• Full Driving Licence and car driver

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first
50
applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.


By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.



Employer certification / accreditation badges



Applicant requirements


This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.


Documents to download

• Person specification and Job Description (PDF, 344.4KB)
• Functional Requirement (PDF, 261.8KB)
• Job Information (PDF, 352.6KB)
• Applicant Information Pack (PDF, 1.6MB)