Senior Service Manager - General Surgery & Gastroenterology inBedford inBedford PUBLISHED 25 DEC 2023
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Ensure the efficient organisation of clinical and non-clinical services within Clinical Specialty, making best use of capacity to deliver activity within the terms of the Trust Service Level Agreements (SLAs) and with cost effective utilisation of staff and non-pay resources Review national and local policies and assess local service delivery against these in collaboration with the General Manager - where necessary, develop and implement action plans with the clinical service providers to ensure service models meet recommendations and standards (e.g. National Service Frameworks, NICE guidance, Improving Outcomes Guidance etc) Continually analyses service performance data against regional and national data and taking into account potentially conflicting information develop service improve Implement patient pathways with clinical staff and colleagues, which deliver best practice and make progress towards achievement of wait time standards and milestones required Leading the delivery of complex and sometimes competing demand and capacity targets for the Clinical Specialty To undertake annual business planning and develop long term plans for the Clinical Specialty Operate as the champion for service modernisation and change sharing best practice, successes and learning across the Required to keep up to date with research developments in relation to designated service group to ensure the delivery of excellent clinical services
We have an exciting opportunity to recruit a Senior Service Manager to our General Surgery and Gastroenterology Services at Bedfordshire Hospitals.
The Senior Service Manager has responsibility for managing all aspects of operational delivery within the service to agreed quality standards and within the resource and income base available.You will work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and performance.You will have the opportunity to work collaboratively with the General Manager, Clinical Leads, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed. Ensure that financial controls are established and maintained within the scope of the various clinical specialties of the group.
- Provide visible operational leadership to the relevant clinical specialty and promote continual improvement in quality, performance and delivery of Trust objectives
- Lead the establishment of accountability structures within the relevant clinical speciality ensuring that responsibility is delegated appropriately so that decisions can be taken as close to service provision as possible
- Lead, manage and motivate staff within the relevant clinical speciality to deliver and improve services so meeting the needs of patients
- In Conjunction with the General Manager Develop the business and planning processes throughout the relevant clinical specialty to deliver services to required standards and within the available resource base
- Develop processes in collaboration with other Operations Managers for the Clinical Service to jointly manage the business, delivery and development of services
- Work collaboratively with Business partners to ensure effective financial, quality and workforce planning that meets the needs of both current and future service developments
- Ensure that all staff receive appropriate education and training opportunities which supports the workforce strategy and therefore, the strategic aims of the Trust
Ensure the efficient organisation of clinical and non-clinical services within Clinical Specialty, making best use of capacity to deliver activity within the terms of the Trust Service Level Agreements (SLAs) and with cost effective utilisation of staff and non-pay resources Review national and local policies and assess local service delivery against these in collaboration with the General Manager - where necessary, develop and implement action plans with the clinical service providers to ensure service models meet recommendations and standards (e.g. National Service Frameworks, NICE guidance, Improving Outcomes Guidance etc) Continually analyses service performance data against regional and national data and taking into account potentially conflicting information develop service improve Implement patient pathways with clinical staff and colleagues, which deliver best practice and make progress towards achievement of wait time standards and milestones required Leading the delivery of complex and sometimes competing demand and capacity targets for the Clinical Specialty To undertake annual business planning and develop long term plans for the Clinical Specialty Operate as the champion for service modernisation and change sharing best practice, successes and learning across the Required to keep up to date with research developments in relation to designated service group to ensure the delivery of excellent clinical services
We have an exciting opportunity to recruit a Senior Service Manager to our General Surgery and Gastroenterology Services at Bedfordshire Hospitals.
The Senior Service Manager has responsibility for managing all aspects of operational delivery within the service to agreed quality standards and within the resource and income base available.You will work in partnership with colleagues across the Trust to drive the achievement of the Trust's corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and performance.You will have the opportunity to work collaboratively with the General Manager, Clinical Leads, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed. Ensure that financial controls are established and maintained within the scope of the various clinical specialties of the group.
- Provide visible operational leadership to the relevant clinical specialty and promote continual improvement in quality, performance and delivery of Trust objectives
- Lead the establishment of accountability structures within the relevant clinical speciality ensuring that responsibility is delegated appropriately so that decisions can be taken as close to service provision as possible
- Lead, manage and motivate staff within the relevant clinical speciality to deliver and improve services so meeting the needs of patients
- In Conjunction with the General Manager Develop the business and planning processes throughout the relevant clinical specialty to deliver services to required standards and within the available resource base
- Develop processes in collaboration with other Operations Managers for the Clinical Service to jointly manage the business, delivery and development of services
- Work collaboratively with Business partners to ensure effective financial, quality and workforce planning that meets the needs of both current and future service developments
- Ensure that all staff receive appropriate education and training opportunities which supports the workforce strategy and therefore, the strategic aims of the Trust
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