Patient Care Coordinator –£27,300 per annum (12 Month Fixed Term Contract) inLondon inLondon PUBLISHED 12 JUL 2024

Medefer – providing a virtual outpatient service to deliver faster, better care for patients


Medefer is an innovative CQC registered healthcare provider that aims to transform the way that healthcare is delivered by enabling healthcare systems to provide patients with the best healthcare experience - timely, efficient, and effective.

We have a vacancy within our new Pathway Hub for a Patient Care Coordinator.

You will play a key role in delivering our patient experience strategy, ensuring our customers have a first-class experience and receive the care and support they need.


Role:
Patient Care Coordinator – 12 Months Fixed Term Contract


Location:
Remote


Salary:
£27,300 per annum


Contract Type:
12 Month Fixed Term Contract


Contracted Hours:
Full time: 35 hours per week, Monday to Friday


Working Pattern
: Shift pattern 8am to 6pm

Rota basis: 8.00am to 4.00pm, 9.00am to 5.00pm and 10.00am to 6.00pm


As a Patient Care Coordinator, you will:

• Facilitate the delivery of outstanding care by being responsible for the co-ordination of administrative tasks and processes, ensuring these are managed in accordance with targets and agreed timescales.
• Be responsible for providing a high standard of professional and patient focused services across a range of specialities and modalities.
• Ensure patient records are maintained and that all correspondence, reports and results are uploaded correctly and in a timely manner. 
• Track patients in accordance with RTT and DMguidance and standards. 
  
  

The ideal candidate will have:

• Excellent empathy, communication skills and exceptional attention to detail.
• Prior experience in a customer service role, ideally within a healthcare setting.
• Knowledge and understanding of RTT and DMreporting requirements.
• Ability to remain calm and professional in a very fast-paced, constantly evolving environment.
• Strong organisational skills and attention to detail.
• An ability to cope with the sensitive nature of work, and to deal with challenging and difficult behaviour in an appropriate manner.
  
  

What we can offer you:

• 28 days holiday in addition to the normal bank and public holidays.
• Private Healthcare.
• Discount schemes.
• Career development and opportunities for progression and training.
  
  

To apply and/or register your interest in joining our Team, please visit us via

www.jobsincare.com/job/j8a99m5s We reserve the right to close the vacancy early in response to a high volume of applications.




Medefer fully complies with the Equality Act 2. We are an equal opportunities employer, value diversity and welcome applications from candidates of all backgrounds. 


Medefer contact details are provided for the specific purpose to support potential candidates and are not to be used to market services. The named individual has not consented to unsolicited marketing emails. ‘Direct marketing’ means the communication, by whatever means, of marketing material which is directed at individuals. Privacy and Electronic Communications Regulations (PECR) apply to unsolicited emails, for which the individual has not provided consent. Medefer takes the privacy of individuals very seriously and failure to abide by this notice will result in action taken.




This role is subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment/onboarding process.