Front Office Assistant inBrighton inBrighton PUBLISHED 9 JUL 2024
Hilton rxtXrj9
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WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
– No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow
Hourly Rate of £11.80
This is a full time position (39 hours/ week). There will be mixed shift patterns. Full flexibility required.
A WORLD OF REWARDS
- Smart uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career! your next position could be as a Front Office Supervisor or Reception Manager.
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( www.jobsincare.com/job/j9jfI1XT Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Discounted Car Parking
- Up to 4 weeks temporary accommodation if relocating at a discounted rate
- Modern and inclusive Team Member’s areas
You will join
the Front Office team, working in the Reception area of the hotel.
You enjoy
creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
Are
you
friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Work Locations
DoubleTree Brighton Metropole
Schedule
Full-time
Brand
Doubletree by Hilton
Advertised Salary
£11.80
Job
Guest Services, Operations, and Front Office
Check-in into a world of opportunities!
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
– No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow
Hourly Rate of £11.80
This is a full time position (39 hours/ week). There will be mixed shift patterns. Full flexibility required.
A WORLD OF REWARDS
You will join
the Front Office team, working in the Reception area of the hotel.
You enjoy
creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
Are
you
friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Work Locations
DoubleTree Brighton Metropole
Schedule
Full-time
Brand
Doubletree by Hilton
Advertised Salary
£11.80
Job
Guest Services, Operations, and Front Office
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
– No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow
Hourly Rate of £11.80
This is a full time position (39 hours/ week). There will be mixed shift patterns. Full flexibility required.
A WORLD OF REWARDS
- Smart uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career! your next position could be as a Front Office Supervisor or Reception Manager.
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( www.jobsincare.com/job/j9jfI1XT Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Discounted Car Parking
- Up to 4 weeks temporary accommodation if relocating at a discounted rate
- Modern and inclusive Team Member’s areas
You will join
the Front Office team, working in the Reception area of the hotel.
You enjoy
creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
Are
you
friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Work Locations
DoubleTree Brighton Metropole
Schedule
Full-time
Brand
Doubletree by Hilton
Advertised Salary
£11.80
Job
Guest Services, Operations, and Front Office
More information related to this job opportunity, from jobsincare:
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Useful skills for a Front Office Assistant:
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To work as a Front Office Assistant in the UK, you will need a combination of technical, interpersonal, and organizational skills. Here are some key skills that are typically required:
1. Customer Service Skills: The ability to interact positively with guests and clients, addressing their needs and concerns promptly and effectively.
2. Communication Skills: Strong verbal and written communication skills are essential for conveying information clearly and professionally.
3. Organizational Skills: The ability to manage multiple tasks, prioritize responsibilities, and maintain an orderly work environment.
4. Attention to Detail: Accuracy in handling information, managing bookings, and performing administrative duties is critical.
5. IT Skills: Proficiency with common office software (such as Microsoft Office) and familiarity with booking systems or property management software (e.g., Opera, Fidelio).
6. Teamwork: The capacity to work collaboratively with other staff members, including management, housekeeping, and maintenance.
7. Problem-Solving Skills: The ability to handle unexpected issues or complaints calmly and effectively.
8. Time Management: Managing time efficiently to ensure that tasks are completed within set deadlines.
9. Multitasking: Handling various responsibilities simultaneously, such as answering phones, managing check-ins and check-outs, and responding to emails.
10. Cultural Awareness: Understanding and respecting cultural differences, especially when dealing with international guests.
11. Confidence: A confident demeanor to engage with guests and represent the organization professionally.
12. Sales Skills (Optional): Knowledge of upselling techniques can be beneficial in roles that involve promoting additional services or amenities.
inBrighton
50.822898864746094 -0.13626700639724731 Brighton, England, United Kingdom 
Locations are approximate.
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