Ensure that nothing you do, or omit to do, puts the safety of yourself or others at risk; or compromises a patients right to confidentiality; or the security of the premises and its contents at all times.
To work flexibly to support the needs of the GPs and the services provided to our patients.
To maintain a comprehensive service to GPs and the Health Centre in line with existing and changing protocols.
To be responsible for the delivery of accurate referral letters and other correspondence using the Electronic Referral Service.
Type/word process referral letters, reports and GPs correspondence as required from audio dictations.
To acquire and develop new skills to ensure a constant review and updating of practices and procedures as required.
To update and maintain standard operating procedures and train others as required.
Ensure all confidential waste is shredded and disposed of so as not to compromise confidentiality.
General secretarial duties including filing, reports, minute preparation, scanning etc.
To act as a point of contact for GPs, patients, relatives and other external bodies.
Ensure that patients and other persons telephoning or calling in to the Health Centre are treated courteously, promptly, efficiently and professionally regardless of their age, race, sex or attitude.
Deal with telephone enquiries from hospitals, patients, outside agencies and communicate messages accurately and professionally, taking action as necessary ensuring a full audit trail.
Arrange urgent outpatient appointments and domiciliary visits.
Arrange urgent referrals and keep records of all patients referred under 2 week wait rule.
Arrange hospital transport for patients who fulfil the criteria.
Attend staff meeting and training sessions as and when necessary.
Take notes and transcribe minutes of meetings and carry out any follow up action as required.
Maintain efficient office filing and information systems.
Ensure accurate input of information to medical computer system and that all data input is read coded to make sure that clinical audit and research can be performed.
Participate in the formulation of new systems and procedures and implement any such developments in order to maintain the most appropriate and effective medical secretarial/administrative support to the Practice.
Awareness of current issues and to support personal development by attending relevant training sessions.
Participate in Annual Staff Appraisal.
Manage appropriate projects/tasks delegated by Practice Manager/GP with only broad procedural guidelines and without any direct supervision to ensure that an efficient quality outcome is provided.
Undertake mandatory training required by the practice.
Assist in the training and development of other staff.
Comply with Health and Safety Policy and Procedure.
Have an understanding and adhere to GDPR compliance.
Undertake any other duties within the general scope of the post and appropriate to the grading.
This position is to cover maternity leave for up to 12 months.
Main Objectives
To ensure that the practice delivers an efficient service to its patients, by providing a full and confidential, secretarial service to 4 GPs. This includes audio typing to a high-quality, utilising specific knowledge of medical terminology, hospital procedures, secondary care providers and outside agencies.
To be responsible for the delivery of accurate referral letters and other correspondence using the Electronic Referral Service.
Word process referral letters, reports and GPs correspondence as required from audio and manuscript.
General secretarial duties including filing, reports, scanning etc.
To act as a point of contact for GPs, patients, relatives and other external bodies, taking action as necessary ensuring a full audit trail.
Arrange urgent referrals and keep records of all patients referred under 2 week wait rule.
Ensure accurate input of information to medical computer system and that all data input is coded.
Deal with outside agencies with regards to any other requests such as Safeguarding and Multi Diciplinary Team Meetings
Ensure that nothing you do, or omit to do, puts the safety of yourself or others at risk; or compromises a patients right to confidentiality; or the security of the premises and its contents at all times.
To work flexibly to support the needs of the GPs and the services provided to our patients.
To maintain a comprehensive service to GPs and the Health Centre in line with existing and changing protocols.
To be responsible for the delivery of accurate referral letters and other correspondence using the Electronic Referral Service.
Type/word process referral letters, reports and GPs correspondence as required from audio dictations.
To acquire and develop new skills to ensure a constant review and updating of practices and procedures as required.
To update and maintain standard operating procedures and train others as required.
Ensure all confidential waste is shredded and disposed of so as not to compromise confidentiality.
General secretarial duties including filing, reports, minute preparation, scanning etc.
To act as a point of contact for GPs, patients, relatives and other external bodies.
Ensure that patients and other persons telephoning or calling in to the Health Centre are treated courteously, promptly, efficiently and professionally regardless of their age, race, sex or attitude.
Deal with telephone enquiries from hospitals, patients, outside agencies and communicate messages accurately and professionally, taking action as necessary ensuring a full audit trail.
Arrange urgent outpatient appointments and domiciliary visits.
Arrange urgent referrals and keep records of all patients referred under 2 week wait rule.
Arrange hospital transport for patients who fulfil the criteria.
Attend staff meeting and training sessions as and when necessary.
Take notes and transcribe minutes of meetings and carry out any follow up action as required.
Maintain efficient office filing and information systems.
Ensure accurate input of information to medical computer system and that all data input is read coded to make sure that clinical audit and research can be performed.
Participate in the formulation of new systems and procedures and implement any such developments in order to maintain the most appropriate and effective medical secretarial/administrative support to the Practice.
Awareness of current issues and to support personal development by attending relevant training sessions.
Participate in Annual Staff Appraisal.
Manage appropriate projects/tasks delegated by Practice Manager/GP with only broad procedural guidelines and without any direct supervision to ensure that an efficient quality outcome is provided.
Undertake mandatory training required by the practice.
Assist in the training and development of other staff.
Comply with Health and Safety Policy and Procedure.
Have an understanding and adhere to GDPR compliance.
Undertake any other duties within the general scope of the post and appropriate to the grading.
This position is to cover maternity leave for up to 12 months.
Main Objectives
To ensure that the practice delivers an efficient service to its patients, by providing a full and confidential, secretarial service to 4 GPs. This includes audio typing to a high-quality, utilising specific knowledge of medical terminology, hospital procedures, secondary care providers and outside agencies.
To be responsible for the delivery of accurate referral letters and other correspondence using the Electronic Referral Service.
Word process referral letters, reports and GPs correspondence as required from audio and manuscript.
General secretarial duties including filing, reports, scanning etc.
To act as a point of contact for GPs, patients, relatives and other external bodies, taking action as necessary ensuring a full audit trail.
Arrange urgent referrals and keep records of all patients referred under 2 week wait rule.
Ensure accurate input of information to medical computer system and that all data input is coded.
Deal with outside agencies with regards to any other requests such as Safeguarding and Multi Diciplinary Team Meetings