25 days holiday per year + bank holidays, increasing to 30 days with service
Circle Health Group rBOVsOn
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
To convert appropriate self-pay enquiries and consultations to self-pay procedures within CHG against pre-agreed targets.
OverviewPatient Liaison Officer
The Ross Hall Hospital
37.5 Hours & Permanent
£23,166.00 + Benefits
The Ross Hall Hospital
in Glasgow
is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.
This is a full-time role for 37.5 hours a week.
The role holder will be required to work Monday to Friday 9-5 with the potential of one later shift a week, usually a 12-8.
The Patient Liaison Officer role involves assisting patients with self-pay queries from their initial consultation to treatment. Numeric skills are required to generate an appropriate quote for the patient after their consultation from the information provided by the consultant/medical secretary.
Exceptional interpersonal skills are vital for thoroughly discussing self-pay options with patients and promptly addressing any inquiries or concerns they may raise.
Applicants Should Meet The Following Criteria
- Proven influencing/sales skills
- Numeric
- Proficient in MS Outlook, Excel and Word
- Excellent command of the English language, both written and verbal
- Excellent telephone manner and interpersonal skills
Duties Of This Role Include
- To convert appropriate self-pay enquiries and consultations to self-pay procedures within CHG against pre-agreed targets
- To ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
- To facilitate necessary access times and information required for patients to convert to procedure
- To appropriately influence patients to choose CHG for their procedure
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be
selfless
,
compassionate
,
committed
,
collaborative
,
brave
,
agile
,
tenacious
and
creative
and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy:
Overview
Patient Liaison Officer
The Ross Hall Hospital
37.5 Hours & Permanent
£23,166.00 + Benefits
The Ross Hall Hospital
in Glasgow
is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.
This is a full-time role for 37.5 hours a week.
The role holder will be required to work Monday to Friday 9-5 with the potential of one later shift a week, usually a 12-8.
The Patient Liaison Officer role involves assisting patients with self-pay queries from their initial consultation to treatment. Numeric skills are required to generate an appropriate quote for the patient after their consultation from the information provided by the consultant/medical secretary.
Exceptional interpersonal skills are vital for thoroughly discussing self-pay options with patients and promptly addressing any inquiries or concerns they may raise.
Applicants Should Meet The Following Criteria
Duties Of This Role Include
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be
selfless
,
compassionate
,
committed
,
collaborative
,
brave
,
agile
,
tenacious
and
creative
and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy:
Patient Liaison Officer
The Ross Hall Hospital
37.5 Hours & Permanent
£23,166.00 + Benefits
The Ross Hall Hospital
in Glasgow
is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.
This is a full-time role for 37.5 hours a week.
The role holder will be required to work Monday to Friday 9-5 with the potential of one later shift a week, usually a 12-8.
The Patient Liaison Officer role involves assisting patients with self-pay queries from their initial consultation to treatment. Numeric skills are required to generate an appropriate quote for the patient after their consultation from the information provided by the consultant/medical secretary.
Exceptional interpersonal skills are vital for thoroughly discussing self-pay options with patients and promptly addressing any inquiries or concerns they may raise.
Applicants Should Meet The Following Criteria
- Proven influencing/sales skills
- Numeric
- Proficient in MS Outlook, Excel and Word
- Excellent command of the English language, both written and verbal
- Excellent telephone manner and interpersonal skills
Duties Of This Role Include
- To convert appropriate self-pay enquiries and consultations to self-pay procedures within CHG against pre-agreed targets
- To ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
- To facilitate necessary access times and information required for patients to convert to procedure
- To appropriately influence patients to choose CHG for their procedure
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be
selfless
,
compassionate
,
committed
,
collaborative
,
brave
,
agile
,
tenacious
and
creative
and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy:
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to view Start practice interview NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about Glasgow Click to view
![]()
Glasgow is the largest city in Scotland and the fourth-largest in the United Kingdom. Situated on the River Clyde in the west of the country, it is known for its rich history, vibrant culture, and significant contributions to various fields, including industry, art, and education.
History
Glasgow’s history dates back to the 6th century when it was founded as a small religious community by St. Mungo. It grew over the centuries and became a major center for trade and industry during the Industrial Revolution in the 18th and 19th centuries. The city was known for shipbuilding, engineering, and textiles, leading to rapid urbanization and population growth.
Culture and Arts
Glasgow is renowned for its cultural scene. It was designated a UNESCO City of Music in 2008, reflecting its rich musical heritage that spans from classical music to contemporary genres like rock and pop. The city is home to numerous music venues, including the famous Barrowland Ballroom and the SSE Hydro.
The city has a vibrant arts scene, with institutions like the Glasgow School of Art, the Kelvingrove Art Gallery and Museum, and the Scottish Opera. Glasgow hosts various festivals throughout the year, such as the Glasgow International Comedy Festival and the Glasgow Film Festival.
Education
Glasgow is also an educational hub, featuring several prestigious universities, including the University of Glasgow, which is one of the oldest universities in the English-speaking world, founded in 1451. Other notable institutions include the University of Strathclyde and Glasgow Caledonian University.
Architecture
The city's architecture is diverse, boasting a mix of Victorian and modern styles. Notable landmarks include the Glasgow Cathedral, the University of Glasgow's Gothic-style main building, and the modern architecture of the Clyde Arc or "Squinty Bridge." The influence of the famous architect Charles Rennie Mackintosh can also be seen throughout the city.
Economy
Today, Glasgow has a mixed economy, with strengths in sectors like education, healthcare, technology, and tourism. The city is a popular destination for visitors, thanks to its historical sites, shopping districts, and dining options.
Sports
Glasgow is passionate about sports, particularly football. The city is home to two of Scotland's most famous football clubs: Celtic and Rangers, whose rivalry is known as the Old Firm. The city also hosted the Commonwealth Games in 2014, which showcased its facilities and infrastructure.
More from Circle Health Group
inGlasgow
55.861698150634766 -4.25832986831665 Glasgow, Scotland, United Kingdom 
Locations are approximate.
Learn more