Care Coordinator inCardiff inCardiff PUBLISHED 28 APR 2024


Company Description

Pineshield Health & Social Care Services is an independent home and social care agency that has been providing home care and support services to adults and children in Cardiff, the Vale of Glamorgan, and Newport for 22 years. Our mission is to support our customers to live their chosen lifestyle with independence, dignity, and choice. We work closely with individuals, their families, and healthcare professionals to deliver high-quality care and support services.



Salary Range

£23,500 - £24,500



On Call Benefits

£20 per weekday evening

£30 Friday evening

£50 Weekend and Public Holidays



Role Description

This is a full-time on-site role as a Care Coordinator at Pineshield. The Care Coordinator will be responsible for coordinating and managing care services for our customers. This includes account management, communicating with healthcare professionals and customers, ensuring efficient delivery of home care services, and providing excellent customer service. The Care Coordinator will be expected to participate in our on-call rota. See above for remuneration.



Qualifications & Experience

  • Care Coordination experience
  • Strong communication skills, both verbal and written
  • Knowledge of homecare services
  • Excellent customer service skills
  • Attention to detail and strong organisational skills
  • Ability to work effectively in a team
  • Qualifications or certifications in healthcare or social care are desirable


Company Description

Pineshield Health & Social Care Services is an independent home and social care agency that has been providing home care and support services to adults and children in Cardiff, the Vale of Glamorgan, and Newport for 22 years. Our mission is to support our customers to live their chosen lifestyle with independence, dignity, and choice. We work closely with individuals, their families, and healthcare professionals to deliver high-quality care and support services.



Salary Range

£23,500 - £24,500



On Call Benefits

£20 per weekday evening

£30 Friday evening

£50 Weekend and Public Holidays



Role Description

This is a full-time on-site role as a Care Coordinator at Pineshield. The Care Coordinator will be responsible for coordinating and managing care services for our customers. This includes account management, communicating with healthcare professionals and customers, ensuring efficient delivery of home care services, and providing excellent customer service. The Care Coordinator will be expected to participate in our on-call rota. See above for remuneration.



Qualifications & Experience

  • Care Coordination experience
  • Strong communication skills, both verbal and written
  • Knowledge of homecare services
  • Excellent customer service skills
  • Attention to detail and strong organisational skills
  • Ability to work effectively in a team
  • Qualifications or certifications in healthcare or social care are desirable


Locations are approximate. Learn more