Free meals on duty saving you over £1000 per year
RBH r581i7Z
What might it look like to work here?
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Daily based cashier check of all open balances, especially city ledgers.
JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RECEPTIONIST AT CROWNE PLAZA LONDON DOCKLANDS
What you'll be doing...
Reporting to the Front Office Manager, you will be required to work shift patterns of morning, afternoon and sometimes required to cover the night shift on certain occasions. As Receptionist you will have excellent interpersonal skills and will be a crucial part of our guests’ journey. You must be self-motivated and be personable in the way you deal with people, who believe in delivering the best possible standards in guest service. The role requires excellent interpersonal skills to handle guest complaints and show you care by being thoughtful in the way you welcome and connect with guests.
Your Key Areas Responsibility Will Include
- Being the main point of contact for all in-house and external guest queries and requests requirements throughout your shift
- Maintains knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservations
- Prepares all required information for a well-handled group check-in and checkout
- Daily based cashier check of all open balances, especially city ledgers
What We Need From You
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Receptionist, you will need the following qualities and skills.
The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. It is a fantastic opportunity for an amicable professional who likes to be helpful. You will be able to maintain a positive and calm outlook regardless of what challenges the shift might bring, and able to make the right decision. Experience within a similar environment is preferable; however, we are looking for an individual with the right attitude rather than experience and will give you the tools to ensure you will be successful in your role.
- Outstanding communication skills
- Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up!
- A can-do attitude
- Computer literate with a professional telephone voice
What We Offer
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
- Free car parking and gym acess
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RECEPTIONIST AT CROWNE PLAZA LONDON DOCKLANDS
What you'll be doing...
Reporting to the Front Office Manager, you will be required to work shift patterns of morning, afternoon and sometimes required to cover the night shift on certain occasions. As Receptionist you will have excellent interpersonal skills and will be a crucial part of our guests’ journey. You must be self-motivated and be personable in the way you deal with people, who believe in delivering the best possible standards in guest service. The role requires excellent interpersonal skills to handle guest complaints and show you care by being thoughtful in the way you welcome and connect with guests.
Your Key Areas Responsibility Will Include
What We Need From You
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Receptionist, you will need the following qualities and skills.
The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. It is a fantastic opportunity for an amicable professional who likes to be helpful. You will be able to maintain a positive and calm outlook regardless of what challenges the shift might bring, and able to make the right decision. Experience within a similar environment is preferable; however, we are looking for an individual with the right attitude rather than experience and will give you the tools to ensure you will be successful in your role.
What We Offer
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RECEPTIONIST AT CROWNE PLAZA LONDON DOCKLANDS
What you'll be doing...
Reporting to the Front Office Manager, you will be required to work shift patterns of morning, afternoon and sometimes required to cover the night shift on certain occasions. As Receptionist you will have excellent interpersonal skills and will be a crucial part of our guests’ journey. You must be self-motivated and be personable in the way you deal with people, who believe in delivering the best possible standards in guest service. The role requires excellent interpersonal skills to handle guest complaints and show you care by being thoughtful in the way you welcome and connect with guests.
Your Key Areas Responsibility Will Include
- Being the main point of contact for all in-house and external guest queries and requests requirements throughout your shift
- Maintains knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservations
- Prepares all required information for a well-handled group check-in and checkout
- Daily based cashier check of all open balances, especially city ledgers
What We Need From You
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Receptionist, you will need the following qualities and skills.
The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. It is a fantastic opportunity for an amicable professional who likes to be helpful. You will be able to maintain a positive and calm outlook regardless of what challenges the shift might bring, and able to make the right decision. Experience within a similar environment is preferable; however, we are looking for an individual with the right attitude rather than experience and will give you the tools to ensure you will be successful in your role.
- Outstanding communication skills
- Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up!
- A can-do attitude
- Computer literate with a professional telephone voice
What We Offer
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
- Free car parking and gym acess
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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