Job summary
We seek an enthusiastic and self-motivated employee who can work autonomously within the rehabilitation adult therapies service. You will be able to problem-solve independently, take direction from managers, work as an integrated management team member, and thrive in a busy, fast-paced environment. The role will work across sites, such asQueen Mary's Hospital, St Johns Therapy Centre, and St Georges Hospital, as required.
This essential role provides crucial support to the team, providing contractual administrative support to the service, including contract monitoring, compiling data reports, and raising and managing purchase orders. You will be responsible for coordinating the wheelchair maintenance service across the sites and raising urgent jobs where required. The role will also support the administrative team when needed and provide cover for receiving and opening referrals. You must be able to prioritise your daily workload to ensure all correspondence, appointments and telephone calls are dealt with on time.
Good communication skills are essential as you may have to deal with enquiries and complaints from service users. As you will also be dealing with major stakeholders and including contractors.
IT skills are definitely an essential requirement for this role, as you would be expected to use various software applications like iclip/ RIO/ Oracle and all 365 Office applications, and databases to manage and organise information efficiently.
Main duties of the job
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
About us
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Job description
Job responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Job description
Job responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Person Specification
Qualifications and Training
Essential
- oGood general education including GSCE in Maths or English (or equivalent)
- Customer Care Course (or equivalent)
Essential
- oAt least 1 year of clerical or secretarial experience (within the last 3 years)
- oExperience of working with the public
- Experience in working in a multi-cultural environment
- Experience of working within NHS or social care setting
Essential
- Ability to work unsupervised
- Computer/ work processing skills including use of email
- Excellent Communication and Interpersonal skills
- ability to generate own routine correspondence
- Ability to prioritise and work to strict deadlines
- Willingness and ability to learn new IT skills and technology
- Ability to adapt to a changing environment
- Experience in data processing using Excel
- Previous experience of using applications such a Agresso, iclip, RIO, Oracle
Essential
- Knowledge of process and systems used within Health Care settings
- Knowledge of requirements of confidentiality and Data Protection Act
- Knowledge of NHS Priorities
Qualifications and Training
Essential
- oGood general education including GSCE in Maths or English (or equivalent)
- Customer Care Course (or equivalent)
Essential
- oAt least 1 year of clerical or secretarial experience (within the last 3 years)
- oExperience of working with the public
- Experience in working in a multi-cultural environment
- Experience of working within NHS or social care setting
Essential
- Ability to work unsupervised
- Computer/ work processing skills including use of email
- Excellent Communication and Interpersonal skills
- ability to generate own routine correspondence
- Ability to prioritise and work to strict deadlines
- Willingness and ability to learn new IT skills and technology
- Ability to adapt to a changing environment
- Experience in data processing using Excel
- Previous experience of using applications such a Agresso, iclip, RIO, Oracle
Essential
- Knowledge of process and systems used within Health Care settings
- Knowledge of requirements of confidentiality and Data Protection Act
- Knowledge of NHS Priorities
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's Healthcare NHS Foundation Trust
Address
St George's University Hospital Sites- Community (mainly Queen Marys & St Johns)
London
SW15 5PN
Employer's website
Job summary
We seek an enthusiastic and self-motivated employee who can work autonomously within the rehabilitation adult therapies service. You will be able to problem-solve independently, take direction from managers, work as an integrated management team member, and thrive in a busy, fast-paced environment. The role will work across sites, such asQueen Mary's Hospital, St Johns Therapy Centre, and St Georges Hospital, as required.
This essential role provides crucial support to the team, providing contractual administrative support to the service, including contract monitoring, compiling data reports, and raising and managing purchase orders. You will be responsible for coordinating the wheelchair maintenance service across the sites and raising urgent jobs where required. The role will also support the administrative team when needed and provide cover for receiving and opening referrals. You must be able to prioritise your daily workload to ensure all correspondence, appointments and telephone calls are dealt with on time.
Good communication skills are essential as you may have to deal with enquiries and complaints from service users. As you will also be dealing with major stakeholders and including contractors.
IT skills are definitely an essential requirement for this role, as you would be expected to use various software applications like iclip/ RIO/ Oracle and all 365 Office applications, and databases to manage and organise information efficiently.
Main duties of the job
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
About us
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Job description
Job responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Job description
Job responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Person Specification
Qualifications and Training
Essential
- oGood general education including GSCE in Maths or English (or equivalent)
- Customer Care Course (or equivalent)
Essential
- oAt least 1 year of clerical or secretarial experience (within the last 3 years)
- oExperience of working with the public
- Experience in working in a multi-cultural environment
- Experience of working within NHS or social care setting
Essential
- Ability to work unsupervised
- Computer/ work processing skills including use of email
- Excellent Communication and Interpersonal skills
- ability to generate own routine correspondence
- Ability to prioritise and work to strict deadlines
- Willingness and ability to learn new IT skills and technology
- Ability to adapt to a changing environment
- Experience in data processing using Excel
- Previous experience of using applications such a Agresso, iclip, RIO, Oracle
Essential
- Knowledge of process and systems used within Health Care settings
- Knowledge of requirements of confidentiality and Data Protection Act
- Knowledge of NHS Priorities
Qualifications and Training
Essential
- oGood general education including GSCE in Maths or English (or equivalent)
- Customer Care Course (or equivalent)
Essential
- oAt least 1 year of clerical or secretarial experience (within the last 3 years)
- oExperience of working with the public
- Experience in working in a multi-cultural environment
- Experience of working within NHS or social care setting
Essential
- Ability to work unsupervised
- Computer/ work processing skills including use of email
- Excellent Communication and Interpersonal skills
- ability to generate own routine correspondence
- Ability to prioritise and work to strict deadlines
- Willingness and ability to learn new IT skills and technology
- Ability to adapt to a changing environment
- Experience in data processing using Excel
- Previous experience of using applications such a Agresso, iclip, RIO, Oracle
Essential
- Knowledge of process and systems used within Health Care settings
- Knowledge of requirements of confidentiality and Data Protection Act
- Knowledge of NHS Priorities
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's Healthcare NHS Foundation Trust
Address
St George's University Hospital Sites- Community (mainly Queen Marys & St Johns)
London
SW15 5PN
Employer's website
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