BANK Healthcare Assistant HMP Norwich inNorwich inNorwich PUBLISHED 25 DEC 2023

£23,100 to £23,100 a year  BANK 
Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers.

You will feel valued as a HCA with HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • Competitive salary with weekend enhancements and group pension
  • Flexible working to provide you with that true work / life balance
  • Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
  • Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers
  • Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
  • We are pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
  • A committed Learning and Development team who work closely with Universities and Health Education England to further your potential and support your progression
  • Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
  • Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
  • Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
  • Working in an environment focused on the highest clinical and quality standards with mostof our services being rated overall good or outstanding by the Care Quality Commission

You will have a resilient and 'can-do' attitude, be passionate about delivering a high level of care and looking for a role where no 2 days are the same. Previous care experience is not essential.

There may also be the opportunity to take on night shifts dependent on service requirements.

You willbe confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

We are seeking a compassionate and dedicated Healthcare Assistant to join our healthcare team within a prison setting. The Healthcare Assistant will play a fundamental role in providing essential support to the healthcare professionals and ensuring the well-being and medical needs of inmates within the facility.

As part of our commitment to your lifelong learning we offer the care certificate to all our unregistered health care professionals. This is the start of your education and training with us and forms part of a robust induction programme giving you the fundamental evidence-based training to support you in your role with us.

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours we expect of specific job roles in health and social care services.

You will also have the opportunity to then build and develop your skills and knowledge through the Trainee Nursing Associate programme and qualify as an NMC registered Nursing Associate. Please note that, in any case, the healthcare staff will not be expected to be responsible for or involved with prisoners' restraints.


The role will include 11.75 hour day shifts with flexible work days. Including every other weekend with enhancements greatly topping up the stated salary.

Shifts are between the hours of 7am and 7pm. If you were to work full time hours, you would typically work 3 days one week and 4 the other.

Within this role, you will:

  • Extend current practice in line with HCRG Care Group policy, including the dispensing of prescribed medication under supervision
  • Undertake all aspects of medicines management related activities listed below in accordance with HCRG Care Group medicines policy where appropriate training has been given and competencies have been achieved: medicine administration and understanding of supervised and in-possession medicines, ordering of medicines, safe storage of medicines, safe transportation of medicines. Attend appropriate training and maintain competencies in relevant areas
  • Work in partnership with clients ensuring privacy and dignity is maintained
  • Assist in promotion of health and wellbeing of clients
  • Undertake clinical interventions as delegate by a senior team member

Please see the job description attached for the full list of responsibilities.

You will feel valued as a HCA with HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • Competitive salary with weekend enhancements and group pension
  • Flexible working to provide you with that true work / life balance
  • Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
  • Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers
  • Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
  • We are pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
  • A committed Learning and Development team who work closely with Universities and Health Education England to further your potential and support your progression
  • Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
  • Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
  • Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
  • Working in an environment focused on the highest clinical and quality standards with mostof our services being rated overall good or outstanding by the Care Quality Commission

You will have a resilient and 'can-do' attitude, be passionate about delivering a high level of care and looking for a role where no 2 days are the same. Previous care experience is not essential.

There may also be the opportunity to take on night shifts dependent on service requirements.

You willbe confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

We are seeking a compassionate and dedicated Healthcare Assistant to join our healthcare team within a prison setting. The Healthcare Assistant will play a fundamental role in providing essential support to the healthcare professionals and ensuring the well-being and medical needs of inmates within the facility.

As part of our commitment to your lifelong learning we offer the care certificate to all our unregistered health care professionals. This is the start of your education and training with us and forms part of a robust induction programme giving you the fundamental evidence-based training to support you in your role with us.

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours we expect of specific job roles in health and social care services.

You will also have the opportunity to then build and develop your skills and knowledge through the Trainee Nursing Associate programme and qualify as an NMC registered Nursing Associate. Please note that, in any case, the healthcare staff will not be expected to be responsible for or involved with prisoners' restraints.


The role will include 11.75 hour day shifts with flexible work days. Including every other weekend with enhancements greatly topping up the stated salary.

Shifts are between the hours of 7am and 7pm. If you were to work full time hours, you would typically work 3 days one week and 4 the other.

Within this role, you will:

  • Extend current practice in line with HCRG Care Group policy, including the dispensing of prescribed medication under supervision
  • Undertake all aspects of medicines management related activities listed below in accordance with HCRG Care Group medicines policy where appropriate training has been given and competencies have been achieved: medicine administration and understanding of supervised and in-possession medicines, ordering of medicines, safe storage of medicines, safe transportation of medicines. Attend appropriate training and maintain competencies in relevant areas
  • Work in partnership with clients ensuring privacy and dignity is maintained
  • Assist in promotion of health and wellbeing of clients
  • Undertake clinical interventions as delegate by a senior team member

Please see the job description attached for the full list of responsibilities.



Locations are approximate. Learn more