Customer Service Assistant - Snowhill inWest Sussex inWest Sussex PUBLISHED 9 JUN 2024
Haskins Garden Centres Ltd rB1YTaB
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This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn.
We are recruiting a Customer Service Assistant on a Part-Time Permanent basis working 6.25 hours every weekend. Pay rate is up to £11.44 per hour.The role of Customer Service Assistant
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.
Key Responsibilities Include
Processing sales at the till point
Customer Enquiries
Cash Handling
Wrapping and Packing
General housekeeping duties
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment. Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Our Employee Benefits Package Includes
Generous Haskins Discount, also eligible to use in Hobbycraft stores.
Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
Cycle Scheme, helping spread the cost of a bike and saving on tax.
Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
Time off to support local charities, with an annual paid Charity Day
Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
28 days of annual leave, increasing to 33 days after 12 months service (pro-rata)
Company pension scheme for eligible employees
Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
We are recruiting a Customer Service Assistant on a Part-Time Permanent basis working 6.25 hours every weekend. Pay rate is up to £11.44 per hour.
The role of Customer Service Assistant
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.
Key Responsibilities Include
Processing sales at the till point
Customer Enquiries
Cash Handling
Wrapping and Packing
General housekeeping duties
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment. Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Our Employee Benefits Package Includes
Generous Haskins Discount, also eligible to use in Hobbycraft stores.
Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
Cycle Scheme, helping spread the cost of a bike and saving on tax.
Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
Time off to support local charities, with an annual paid Charity Day
Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
28 days of annual leave, increasing to 33 days after 12 months service (pro-rata)
Company pension scheme for eligible employees
Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Customer Service Assistant
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.
Key Responsibilities Include
Processing sales at the till point
Customer Enquiries
Cash Handling
Wrapping and Packing
General housekeeping duties
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment. Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Our Employee Benefits Package Includes
Generous Haskins Discount, also eligible to use in Hobbycraft stores.
Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
Cycle Scheme, helping spread the cost of a bike and saving on tax.
Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
Time off to support local charities, with an annual paid Charity Day
Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
28 days of annual leave, increasing to 33 days after 12 months service (pro-rata)
Company pension scheme for eligible employees
Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
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inWest Sussex
50.928001403808594 -0.4617080092430115 West Sussex, England, United Kingdom 
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