Health Care Assistant inRichmond inRichmond PUBLISHED 20 DEC 2023

Post Title: Healthcare Assistant (Permanent Role)

Post Grade: Dependent upon experience

Hours: 16 hours per week (Increase in hours negotiable)

Holiday: 5 Weeks (25 days) pro-rata per annum

Pension Scheme: NHS Occupational Pension Scheme (optional)

Accountability: Under the direct supervision of the GP Partners, Practice Manager & Nursing Team.

Liaises with: Patients, clients and visitors to the practice

North Yorkshire & Humber Area Team

Hambleton, Richmondshire & Whitby CCG Hospitals Statutory organisations

Job Summary

Quakers Lane Surgery is looking to recruit a Healthcare Assistant to join our friendly team. We are looking for a highly motivated individual with experience of working in primary care to work alongside and support the existing team. The post is 16 hours per week (increase negotiable)

The main duties of the role include:

- Phlebotomy + INR Management

- Urinalysis

- Blood pressure recording

- Carrying out ECGs

- Assist with chronic disease reviews, particularly Diabetes (Foot Care)

- Carrying out NHS health checks

- Ensuring all GP rooms are fully stocked

- Immunisations (not essential, training can be provided)

- Educate patients about their health and wellbeing so that they can develop their knowledge and understanding empowering them to be as self managing as possible.

- Opportunistically record QOF related information within skill set.

Qualifications

Essential basic literacy and numeracy skills; NHS Level; competent in Phlebotomy.

Essential Characteristics:

The ability to communicate effectively with a wide range of people

Excellent communication skills both written and verbal

Ability to deal effectively with telephone calls

Excellent keyboard skills

Systm One Experience

Ability to work with diversity

Understand the necessity for confidentiality

Understand the role of teamwork in providing a quality service

Understand the accuracy when dealing with patient records, both electronic and paper based

Effective team worker

Motivated and enthusiastic

Commitment to ongoing development / computer work

Availability to provide cover during periods of sickness and holidays

Understanding of own behaviour and how this impacts on colleagues, patients and visitors

Responsibilities:

1. To carry out all the above duties to our patients.

2. Comply with all in house and statutory Health & Safety procedures

3. Attend training courses in house and externally to develop expertise and further knowledge.

4. Attend Practice Meetings.

5. Any duty that may be properly deemed by the Practice Manager, Doctors or Practice Nurses to be part of the role of Healthcare Assistant.

6. It is important that all members of staff are prepared to take on additional duties or relinquish existing duties to maintain efficient running of the practice. The Practice manager, Doctors and Nursing Team reserve the right to re-distribute duties and functions amongst members of staff from time to time and requests for such changes shall not be reasonably refused.

7. The ability to work as a team to ensure your own & your colleagues holidays are covered between yourselves in a fair and organised manner.

Community Infection Prevention and Control:

Infection Prevention and Control is everyones responsibility. The staff member will ensure that they follow the organisation Infection Prevention and Control Policies and Guidance to protect patients, staff and visitors from healthcare associated infections. They will also ensure that they perform the correct hand hygiene procedures as described in the Infection Control Policy.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Job Summary

Quakers Lane Surgery is looking to recruit an experienced Healthcare Assistant to join our friendly team. We are looking for a highly motivated. enthusiastic individual with experience of working in primary or secondary care to work alongside and support the existing team. The post is 16 hours per week - Monday & Thursday.

Main Duties of the role

-Phlebotomy + INR Management

-Urinalysis

-Blood pressure recording

-Carrying out ECGs

-Assist with chronic disease reviews, particularly Diabetes (Foot Care)

-Carrying out NHS health checks

-Ensuring all GP rooms are fully stocked

-Immunisations (not essential, training can be provided)

-Educate patients about their health and wellbeing so that they can develop their knowledge and understanding empowering them to be as self managing as possible.

-Opportunistically record QOF related information within skill set

Qualifications

Essential basic literacy and numeracy skills; NHS Level; competent in Phlebotomy.

IT Skills are essentials and the ability to adapt to new systems.