Clinical Admin Officer inFrimley inFrimley PUBLISHED 21 JUL 2024

Job Overview


An exciting opportunity has arisen for a Clinical Admin Officer to join the Colorectal Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.

The position will offer the chance to work with Colorectal Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.

**Previous applicants need not apply**

Main duties of the job

• To provide an administrative service to the Department.
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• Answer queries from colleagues, GP’s and patients in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
• Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To ensure all phone calls are dealt with in a professional and timely manner
• To operate the various EPIC and other IT systems to fulfil the role/department requirements.
  
  

Working for our organisation


There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts


Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.

If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health.


Detailed Job Description And Main Responsibilities


To provide clinical administrative support to the Consultants, Nurses and their junior medical staff, ensuring that the Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.

Person specification


Qualifications


Essential criteria

• NVQ Level 3 Administration or equivalent practical knowledge
  
  

Desirable criteria

• Experience of using EPIC
  
  

Experience


Essential criteria

• Recent experience of working in an office environment
• Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
• Be able to work in a busy environment and remain calm under pressure
• Recent experience of working within a team environment
  
  

Desirable criteria

• Working in the NHS either in a hospital/private practice/GP setting
• Experience of direct contact with patients
  
  

Skills


Essential criteria

• Ability to communicate clearly
• Ability to work with minimal supervision
• Ability to prioritise workload
• Able to adapt to change
• Excellent interpersonal skills.
  
  

Desirable criteria

• Understanding of medical terminology
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients.