Peri-operative Care Coordinator inNuneaton inNuneaton PUBLISHED 7 JUN 2024

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join
#TeamEliot.


Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles.

We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.


Job overview


Job Title-Peri-operative Care Coordinator

Hours per week-37.5 hours per week

Permanent/Fixed term- Permanent

Salary-£25,147- £27,596 per annum

Closing date: 18th June 2024

Interview date: 1st July 2024


This post may close early due to high numbers of applications so you are advised to apply promptly.



All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.



A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.



Careers at George Eliot - 'Where you make a difference'



Main duties of the job


The role of the Care Coordinator, under the supervision/ direction of the Pre-Operative Nurses is to support and communicate with patients throughout their pre-operative journey. They will be instrumental in supporting patients to complete their online pre-operative screening/ assessments and support patients who are unable to utilise a digital resource.

The Care Coordinator will provide a personalised and proactive approach to the identification and optimisation of patients on the elective surgery waiting lists.

The role involves supporting the Pre-Operative nurses to work with multi-disciplinary teams in both health and social settings


Working for our organisation


Here at George Eliot our vision to '
excel at patient care'
takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate employees who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:


E
ffective Open Communication

e
x
cellence and safety in everything we do


C
hallenge but support


E
xpect respect and dignity


L
ocal health that inspires confidence


Benefits:
On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.


Detailed job description and main responsibilities

• Supporting patients to complete their pre-operative assessments online and providing alternatives for those unable to use digital resources.
• Use information provided from initial assessment to identify patients requiring targeted optimisation or specialised optimisation using a recognised triage tool under the supervision of registered healthcare profession.

• Contacting low-risk patients to inform them of the outcome of their triage assessment, and where appropriate and under the direction of senior clinical support, using approved materials to provide them with universal advice about preoperative preparation, including diet, exercise/activity and healthy living.
• Under the guidance of the preoperative assessment nurse and/or senior clinician, arranging an appropriate follow-up appointment for higher-risk patients.
• Ensuring that all patients and their GP practice are sent a copy of a letter outlining surgical risk and next steps. Encouraging and reminding patients to take this to any GP and practice nurse appointments they have.

• Signposting patients to community links/ social prescribing/ Back to Health Programme in supporting optimisation.

• Following up on behalf of clinicians to ensure that referrals to hospital medical specialties or to support in the community have been picked up and acted on by the receiving teams/services.
• Acting as the main point of contact for the preoperative assessment team for patients.
• Supporting delivery of an agreed process for contacting all patients on an inpatient waiting list at least once every three months, and more often if clinically indicated, to find out if there has been any change in their health status or decision to proceed with the surgery. Most providers can be expected to automate this process (for example, text message, email or letter) but that to follow-up non-responders will be supported by the perioperative care co-ordinator).
• Following up by phone any patients who do not respond to the three-monthly (or more frequent where indicated) contact.
• Notifying clinicians of any changes in a patient's health status identified at the three-monthly (or more frequent) contact.
• Liaising with booking and scheduling teams about planned surgery dates and to keep them informed and aware of when a patient is optimised for surgery.
• Supporting monitoring, evaluation and quality improvement.
• Recording of interventions within patient records.

Person specification



Qualification(s) and Professional Training



Essential criteria

• Evidence of commitment to continued learning or improvement through attendance of courses.
• Educated to GCSE standard with passes at Grade 4 or above for English and maths or equivalent experience/ qualifications.
• NVQ Level 3 in Healthcare or equivalent experience.

Desirable criteria

• Training in motivational coaching and interviewing

Experience and Knowledge



Essential criteria

• Use of computer systems
• Knowledge of personalised care and social prescribing.
• Must have full understanding of the Data Protection Act 1998 and be fully conversant with patient confidentiality.

Desirable criteria

• Knowledge of computer systems (Lorenzo/ My Pre-op).
• Experience within pre-operative assessment.
• An understanding and a practical ability to implement Trust Access Policy

Skills and Abilities



Essential criteria

• Excellent IT & key board skills.
• Ability to communicate verbally and written.
• Ability to use initiative.
• Good telephone skills.
• Ability to build rapport with a diverse group of people.

Personal Qualities



Essential criteria

• Meet DBS reference checks.
• Willingness to work flexible hours.
• Independent working and working in a team.
• Willingness to undertake the training identified within the JD.

Please note:


George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.


Other:


The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.


Employer certification / accreditation badges



Applicant requirements


The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.


Documents to download

• Peri-operative Care Coordinator JD (PDF, 664.3KB)
• Peri-operative Care Coordinator PS (PDF, 144.6KB)
• Peri-operative Care Coordinator FR (PDF, 664.5KB)