Veterinary Receptionist inBillingshurst inBillingshurst PUBLISHED 25 JUN 2024

Are you passionate about making pets a priority? Here at CVS, so are we!


We are seeking an enthusiastic individual with a passion for animals to join us as a
Veterinary Receptionist at Farthings Vet Group.



Location: Horsham and Billingshurst sites



Contract: Permanent



Hours: 30 per week



Shift Pattern

• Between 8am and 8pm
• 1 in 8 Saturday mornings
  
  

Take a look at the practices you will be working at here:
Farthings Veterinary Group, Horsham | The Vet Collection & Farthings Veterinary Group, Horsham | The Vet Collection


About CVS


CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.


Take a look at

our

short film to recognise the

remarkable

work

that

our

Vets, Nurses,

Care

Assistants and

Receptionists

do on the front line every day in the UK:

CVS Ode to

Veterinary

Professionals



About The Role


Day-to-day duties of the role will include:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Taking payments
• And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
  
  

What We're Looking For In Our Veterinary Receptionist

• Customer facing experience is essential and receptionist experience is advantageous
• Resilient with the ability to cope with potentially distressing and emotional situations
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems
  
  

What We Can Offer You


We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary in line with the NMW
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Supportive and collaborative team environment
• Staff discount scheme on Veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!
  
  

Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!


Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.


There's a place for everyone at CVS and we encourage applications from talented people across all communities.


To apply for this position please click 'Apply Now'.