Patient Experience & Engagement Lead inGwaelod-Y-Garth inGwaelod-Y-Garth PUBLISHED 11 JUL 2024

Are you passionate about improving the patient experience and engagement in healthcare? Do you have strong background in cancer/oncology and a desire to make a difference in the lives of people affected by cancer? If so, we may have the perfect opportunity for you.

We are currently seeking a Patient Experience and Engagement lead for the National Strategic Clinical Network for Cancer. You will develop strong working relationships and partnerships with clinicians, health board/trust, third sector, primary care, and other stakeholders to facilitate a strong community of patient experience and engagement across Wales.

The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.

Please contact Bethan Hawkes, Head of quality, patient experience and engagement ) or Hannah Edwards-Jones, ) Programme manager, for further information.

  • To support and advise on the development, implementation and evaluation of a NSCNC strategy for Cancer Patient Experience & Engagement and disseminating to key stakeholders.
  • To provide advice, training and support to NSCNC staff undertaking Patient Experience & Engagement activities within their programmes of work. To lead training courses on patient engagement and other training / events as required by the service.
  • To provide verbal and written reports as requested by NHS Executive, NSCNC, Welsh Government, Cancer Implementation Group and other programmes in respect of Cancer Patient Experience & Engagement.
  • To undertake analysis of complex information (qualitative, quantitative and statistical information) to inform and measure the effectiveness of projects and work streams in relation to patient experience.
  • To plan and organise a broad range of complex cancer Patient Experience & Engagement activities within the organisation.
  • To have a key role in establishing and working with patient and carer-led community groups and Third Sector Organisations to foster partnership working relationships.

The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction – enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.

To find out more about working for us and the benefits we offer please visit
www.jobsincare.com/job/jDmVbVUL guidance on the application process, please visit
www.jobsincare.com/job/jDmVbVUL further details / informal visits contact: Name: Ann Hosken Job title: Business Support Manager Email address:
Are you passionate about improving the patient experience and engagement in healthcare? Do you have strong background in cancer/oncology and a desire to make a difference in the lives of people affected by cancer? If so, we may have the perfect opportunity for you.

We are currently seeking a Patient Experience and Engagement lead for the National Strategic Clinical Network for Cancer. You will develop strong working relationships and partnerships with clinicians, health board/trust, third sector, primary care, and other stakeholders to facilitate a strong community of patient experience and engagement across Wales.

The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.

Please contact Bethan Hawkes, Head of quality, patient experience and engagement ) or Hannah Edwards-Jones, ) Programme manager, for further information.

  • To support and advise on the development, implementation and evaluation of a NSCNC strategy for Cancer Patient Experience & Engagement and disseminating to key stakeholders.
  • To provide advice, training and support to NSCNC staff undertaking Patient Experience & Engagement activities within their programmes of work. To lead training courses on patient engagement and other training / events as required by the service.
  • To provide verbal and written reports as requested by NHS Executive, NSCNC, Welsh Government, Cancer Implementation Group and other programmes in respect of Cancer Patient Experience & Engagement.
  • To undertake analysis of complex information (qualitative, quantitative and statistical information) to inform and measure the effectiveness of projects and work streams in relation to patient experience.
  • To plan and organise a broad range of complex cancer Patient Experience & Engagement activities within the organisation.
  • To have a key role in establishing and working with patient and carer-led community groups and Third Sector Organisations to foster partnership working relationships.

The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction – enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.

To find out more about working for us and the benefits we offer please visit
www.jobsincare.com/job/jDmVbVUL guidance on the application process, please visit
www.jobsincare.com/job/jDmVbVUL further details / informal visits contact: Name: Ann Hosken Job title: Business Support Manager Email address:


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