£27,025 per annum
House of Commons rDg9vhmF
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Catering Services sits within the Customer Experience and Service Delivery team and are responsible for the efficient operation of the House of Commons catering facilities.
Positions: 1Band / Grade:
CGD2
Salary:
£27,025 per annum
Contract Type:
Permanent
Working Pattern:
Full Time
Location
On-site (Parliamentary Estate)
Leave entitlement:
Starting at 30 days per annum, pro-rata
Closing Date:
9th September 2024 at 23:55
House of Commons
The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system.
Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days’ annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The Customer Experience and Service Delivery team delivers integrated facilities management services to ensure a comfortable, safe, and efficient environment for MPs, their staff, and staff of the House to work in; as well as providing a welcoming and functional environment for all visitors to the House of Commons.
Catering Services sits within the Customer Experience and Service Delivery team and are responsible for the efficient operation of the House of Commons catering facilities. Catering Services at the House of Commons promotes a culture that adheres to the highest ethical standards across all areas of our business. Our commitment to excellence in all we do, combined with a desire to understand, and fulfil our guests’ requirements translates into our customer experience.
The Role
This is a great opportunity for a customer focused individual to join a thriving team within a busy bar environment, right in the heart of the Parliamentary community. We are all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.
We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience, to create classic and innovative drinks; to provide exceptional care and give a polished and professional service, exceeding our customers’ needs and expectations.
Some of the responsibilities for this role include:
- Interact with customers, assess customers’ needs and references, and take orders. Respond promptly to requests from customers in a polite and professional fashion, making recommendations and up-selling additional products with a positive suggestive sales approach when appropriate.
- Maintain an up-to-date knowledge of beers, wines, and spirits. Demonstrate product knowledge by advising the customer/answering queries.
- Record all orders and customer payments accurately using the EPOS system. Balance the cash register at the start and close of each shift. Ensure cash handling procedures are followed and all transactions are carried out as set out in the Cash Handling Policy.
- Respond to the dynamics of the service environment, being proactive at quiet times whilst anticipating and meeting the needs of the fast-paced hospitality environment, offering help to other team members when requested.
Skills And Experience
To be successful in this role you will demonstrate:
- Experience of delivering an excellent standard of hospitality service within a customer facing catering role, demonstrating flexibility and the ability to respond to the ever-changing dynamics of the service environment and the needs of different groups of people.
- Experience in a hospitality venue, visitor attraction or other busy customer facing environment.
- Experience of delivering a high standard of service in line with the objectives of a hospitality business in a diverse environment of customers and other stakeholders, demonstrating a positive suggestive sales approach.
Next Steps And Additional Information
- CV & Supporting Statement – If you would like to apply for this role, please submit your CV and covering letter with a 500 word limit.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Positions: 1
Band / Grade:
CGD2
Salary:
£27,025 per annum
Contract Type:
Permanent
Working Pattern:
Full Time
Location
On-site (Parliamentary Estate)
Leave entitlement:
Starting at 30 days per annum, pro-rata
Closing Date:
9th September 2024 at 23:55
House of Commons
The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system.
Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
Introduction
The Customer Experience and Service Delivery team delivers integrated facilities management services to ensure a comfortable, safe, and efficient environment for MPs, their staff, and staff of the House to work in; as well as providing a welcoming and functional environment for all visitors to the House of Commons.
Catering Services sits within the Customer Experience and Service Delivery team and are responsible for the efficient operation of the House of Commons catering facilities. Catering Services at the House of Commons promotes a culture that adheres to the highest ethical standards across all areas of our business. Our commitment to excellence in all we do, combined with a desire to understand, and fulfil our guests’ requirements translates into our customer experience.
The Role
This is a great opportunity for a customer focused individual to join a thriving team within a busy bar environment, right in the heart of the Parliamentary community. We are all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.
We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience, to create classic and innovative drinks; to provide exceptional care and give a polished and professional service, exceeding our customers’ needs and expectations.
Some of the responsibilities for this role include:
Skills And Experience
To be successful in this role you will demonstrate:
Next Steps And Additional Information
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Band / Grade:
CGD2
Salary:
£27,025 per annum
Contract Type:
Permanent
Working Pattern:
Full Time
Location
On-site (Parliamentary Estate)
Leave entitlement:
Starting at 30 days per annum, pro-rata
Closing Date:
9th September 2024 at 23:55
House of Commons
The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system.
Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days’ annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The Customer Experience and Service Delivery team delivers integrated facilities management services to ensure a comfortable, safe, and efficient environment for MPs, their staff, and staff of the House to work in; as well as providing a welcoming and functional environment for all visitors to the House of Commons.
Catering Services sits within the Customer Experience and Service Delivery team and are responsible for the efficient operation of the House of Commons catering facilities. Catering Services at the House of Commons promotes a culture that adheres to the highest ethical standards across all areas of our business. Our commitment to excellence in all we do, combined with a desire to understand, and fulfil our guests’ requirements translates into our customer experience.
The Role
This is a great opportunity for a customer focused individual to join a thriving team within a busy bar environment, right in the heart of the Parliamentary community. We are all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.
We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience, to create classic and innovative drinks; to provide exceptional care and give a polished and professional service, exceeding our customers’ needs and expectations.
Some of the responsibilities for this role include:
- Interact with customers, assess customers’ needs and references, and take orders. Respond promptly to requests from customers in a polite and professional fashion, making recommendations and up-selling additional products with a positive suggestive sales approach when appropriate.
- Maintain an up-to-date knowledge of beers, wines, and spirits. Demonstrate product knowledge by advising the customer/answering queries.
- Record all orders and customer payments accurately using the EPOS system. Balance the cash register at the start and close of each shift. Ensure cash handling procedures are followed and all transactions are carried out as set out in the Cash Handling Policy.
- Respond to the dynamics of the service environment, being proactive at quiet times whilst anticipating and meeting the needs of the fast-paced hospitality environment, offering help to other team members when requested.
Skills And Experience
To be successful in this role you will demonstrate:
- Experience of delivering an excellent standard of hospitality service within a customer facing catering role, demonstrating flexibility and the ability to respond to the ever-changing dynamics of the service environment and the needs of different groups of people.
- Experience in a hospitality venue, visitor attraction or other busy customer facing environment.
- Experience of delivering a high standard of service in line with the objectives of a hospitality business in a diverse environment of customers and other stakeholders, demonstrating a positive suggestive sales approach.
Next Steps And Additional Information
- CV & Supporting Statement – If you would like to apply for this role, please submit your CV and covering letter with a 500 word limit.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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