Operational Support Manager inYeovil inYeovil PUBLISHED 19 DEC 2023

Band 5: £28,407 to £34,581 a year  PERMANENT 

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

The role will be required to provide day to day management, recruitment and leadership to administration teams at Musgrove Park Hospital (MPH) / Yeovil District Hospital (YDH) and wider staff.The team member will be expected to work across both acute sites at times as the need arises.The post holder will provide operational support to the Senior Operational Manage to include responding to PALS concerns, undertaking demand and capacity reviews, scheduling theatre and outpatient activity.

Deal with patient, relative, GP and colleague queries or issues which administration teams are unable to resolve.Implement changes to procedures for policies, guidelines, protocols and Standard Operating Procedures (SOPs) within own area of work..Produce detailed information as requested to support preparation of business cases, identifying priorities and improvements for service delivery.Check and sign off employee time sheets for additional hours, sending queries to the service manager.Provide supervision and directly manage administration staff.Participate in team and Trust meetings as requested.

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

The role will be required to provide day to day management, recruitment and leadership to administration teams at Musgrove Park Hospital (MPH) / Yeovil District Hospital (YDH) and wider staff.The team member will be expected to work across both acute sites at times as the need arises.The post holder will provide operational support to the Senior Operational Manage to include responding to PALS concerns, undertaking demand and capacity reviews, scheduling theatre and outpatient activity.

Deal with patient, relative, GP and colleague queries or issues which administration teams are unable to resolve.Implement changes to procedures for policies, guidelines, protocols and Standard Operating Procedures (SOPs) within own area of work..Produce detailed information as requested to support preparation of business cases, identifying priorities and improvements for service delivery.Check and sign off employee time sheets for additional hours, sending queries to the service manager.Provide supervision and directly manage administration staff.Participate in team and Trust meetings as requested.



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