Ward Clerk inBridgend inBridgend PUBLISHED 20 AUG 2024
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Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.
We are looking for a friendly, approachable individual to work as a ward clerk on Ward 4 POWH, you will work as one of two ward clerks providing 7 day a week cover on the ward including weekends and some bank holidays.We aim to provide a high standard of care within our ward and are looking for someone who is enthusiastic, motivated and has a friendly manner and strong work ethic to join our team.
Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will require a good general education and ideally have previous ward clerk experience within the NHS. Knowledge of NHS IT systems is desirable although not essential as full training will be given.
The successful candidate will be required to work in a busy environment and have a sensitive, caring and non-judgemental attitude to others.
- Undertake general clerical duties and organise own day to day workload
- Receive/welcome new patients to the ward, obtaining/checking records and ensuring notes are in order.
- Compiling sets of blank notes for emergency admission patients.
- Answering the telephone and liaising with nursing staff if required in order to respond to any queries as appropriate.
- Ensure ward IT systems are up to date with admissions and discharges.
- Make outpatient follow up referrals as requested by nursing staff.
- Ensure records are correctly compiled and completed prior to being sent from the ward following patient discharge.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
For further details / informal visits contact: Name: Emma Thomas Job title: Ward Manager Email address: Telephone number:
We are looking for a friendly, approachable individual to work as a ward clerk on Ward 4 POWH, you will work as one of two ward clerks providing 7 day a week cover on the ward including weekends and some bank holidays.
We aim to provide a high standard of care within our ward and are looking for someone who is enthusiastic, motivated and has a friendly manner and strong work ethic to join our team.
Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will require a good general education and ideally have previous ward clerk experience within the NHS. Knowledge of NHS IT systems is desirable although not essential as full training will be given.
The successful candidate will be required to work in a busy environment and have a sensitive, caring and non-judgemental attitude to others.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
For further details / informal visits contact: Name: Emma Thomas Job title: Ward Manager Email address: Telephone number:
We aim to provide a high standard of care within our ward and are looking for someone who is enthusiastic, motivated and has a friendly manner and strong work ethic to join our team.
Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will require a good general education and ideally have previous ward clerk experience within the NHS. Knowledge of NHS IT systems is desirable although not essential as full training will be given.
The successful candidate will be required to work in a busy environment and have a sensitive, caring and non-judgemental attitude to others.
- Undertake general clerical duties and organise own day to day workload
- Receive/welcome new patients to the ward, obtaining/checking records and ensuring notes are in order.
- Compiling sets of blank notes for emergency admission patients.
- Answering the telephone and liaising with nursing staff if required in order to respond to any queries as appropriate.
- Ensure ward IT systems are up to date with admissions and discharges.
- Make outpatient follow up referrals as requested by nursing staff.
- Ensure records are correctly compiled and completed prior to being sent from the ward following patient discharge.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
For further details / informal visits contact: Name: Emma Thomas Job title: Ward Manager Email address: Telephone number:
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
More from Cwm Taf Morgannwg University Health Board
inBridgend
51.50429916381836 -3.5769500732421875 Bridgend, Wales, United Kingdom 
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