Receptionist / Coordinator - Private Doctors - £34k to £37k - Central London
An opportunity in a small private, Doctors Practice in central London, is looking for a Receptionist / Coordinator to join its team. This is a one Doctor practice, who has an established GP surgery and a Practice Manager. As this is a small private practice, you will be a key player in the running of the surgery, which has a family/team orientated operation, with a hands on support to the Doctor and his patients.
Salary Etc
£34k to £37k
Monday to Friday, 8:30am to 5:30pm
Permanent, full-time
Please note this is a full-time on-site job, and you will need to work on-site / in the practice.
Start: ASAP
Chelsea / Central London
Requirements
Ideally you will have experience in a similar role within a private GP practice, although they are willing to consider people from other sectors who have excellent people skills, confident in dealing with high-profile people, able to multi-task, excellent administrative skills and have a willing and friendly manner.
Strong communication skills with confident, polite telephone manner, able to liaise with people at all levels, especially high profile and VIPs.
At least 5-years experience in a similar role with VIP client/patient interaction.
Customer service/relations experience
Proficient IT skills and able to use a database, understanding the need to accuracy.
Ability to work independently as well as part of a team
Ability to work accurately
Multitasker with good organisational skills
Willing to carry out personal errands for the Doctor as well and able to ensure he is aware of changes and amendments to appointments and meetings etc.
Excellent English (spoken, written and grammar) and well presented
Must be reliable, trustworthy and punctual.
Duties To Include
Greet in-person and telephone callers and determine nature of their enquiry.
Make appointments for patients assessing the nature and urgency.
Make external appointments for the Doctor such as: Joint Consultations; Company flu vaccinations; medical appointments, home visits.
Prepare daily appointment sheet accompanied by appropriate patient notes.
Register new patients and Triage contents of Doctor’s Out Tray.
Update patient contact details as required.
Forward repeat prescription requests to the Doctor and process.
Send referral letters along with relevant blood test results and/or reports
Liaise with patients respecting referrals - give contact details of consultant and ask them to make appointment.
Order additional blood tests as requested.
Order couriers as required. Open and sort mail; frank outgoing mail and post.
Collect invoice payments and issue receipts.
Send Worldpay links with invoices when patient not present.
Order food, stationery, and cleaning products for the Practice.
Receptionist / Coordinator - Private Doctors - £34k to £37k - Central London
An opportunity in a small private, Doctors Practice in central London, is looking for a Receptionist / Coordinator to join its team. This is a one Doctor practice, who has an established GP surgery and a Practice Manager. As this is a small private practice, you will be a key player in the running of the surgery, which has a family/team orientated operation, with a hands on support to the Doctor and his patients.
Salary Etc
£34k to £37k
Monday to Friday, 8:30am to 5:30pm
Permanent, full-time
Please note this is a full-time on-site job, and you will need to work on-site / in the practice.
Start: ASAP
Chelsea / Central London
Requirements
Ideally you will have experience in a similar role within a private GP practice, although they are willing to consider people from other sectors who have excellent people skills, confident in dealing with high-profile people, able to multi-task, excellent administrative skills and have a willing and friendly manner.
Strong communication skills with confident, polite telephone manner, able to liaise with people at all levels, especially high profile and VIPs.
At least 5-years experience in a similar role with VIP client/patient interaction.
Customer service/relations experience
Proficient IT skills and able to use a database, understanding the need to accuracy.
Ability to work independently as well as part of a team
Ability to work accurately
Multitasker with good organisational skills
Willing to carry out personal errands for the Doctor as well and able to ensure he is aware of changes and amendments to appointments and meetings etc.
Excellent English (spoken, written and grammar) and well presented
Must be reliable, trustworthy and punctual.
Duties To Include
Greet in-person and telephone callers and determine nature of their enquiry.
Make appointments for patients assessing the nature and urgency.
Make external appointments for the Doctor such as: Joint Consultations; Company flu vaccinations; medical appointments, home visits.
Prepare daily appointment sheet accompanied by appropriate patient notes.
Register new patients and Triage contents of Doctor’s Out Tray.
Update patient contact details as required.
Forward repeat prescription requests to the Doctor and process.
Send referral letters along with relevant blood test results and/or reports
Liaise with patients respecting referrals - give contact details of consultant and ask them to make appointment.
Order additional blood tests as requested.
Order couriers as required. Open and sort mail; frank outgoing mail and post.
Collect invoice payments and issue receipts.
Send Worldpay links with invoices when patient not present.
Order food, stationery, and cleaning products for the Practice.
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