Health Records Clerk inFolkestone inFolkestone PUBLISHED 3 MAY 2024
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
Experience of or awareness of a range of work practices in an office setting and in dealing with customers.
Job summaryAn exciting opportunity has arisen within the Health Records team for the Access to Records Team . This role will be based at the Royal Victoria Hospital , Folkestone
Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
The Access to Records team is open 08:30 to 16:30 Monday to Friday .
Our service demands can be 08:00am to 08:00pm Monday to Sunday
Main duties of the job
This post may support one or more team(s) (these could be Medical or non Medical staff).
To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business. To carry out all Access to Records duties in a manner that ensures compliance with Departmental targets, the Health Records Operational Policy, the Data Protection Act & the Access to Health Records Act 1990.
To deal with internal and external telephone enquiries
The focus of this role will include keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700, 000 people.
We have a strong interest in improving the health of the communities we serve through research and innovation. Our hospitals take part in many clinical research studies and recruit high numbers of patients into research trials. Kent and Medway's Clinical Trials Unit is based in our Queen Elizabeth The Queen Mother Hospital, Margate.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person Specification
Other requirments
Essential
- Upholds and models the Trust values
Essential
- Basic numeracy and literacy
- Customer services training.
- Has gained or is willing to work towards NVQ2
Essential
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Essential
- Good inter-personal skills. Effective communication skill
Other requirments
Essential
- Upholds and models the Trust values
Essential
- Basic numeracy and literacy
- Customer services training.
- Has gained or is willing to work towards NVQ2
Essential
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Essential
- Good inter-personal skills. Effective communication skill
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Royal Victoria Hospital
Radnor Park Avenue
Folkestone
CT19 5BN
Employer's website
Job summary
An exciting opportunity has arisen within the Health Records team for the Access to Records Team . This role will be based at the Royal Victoria Hospital , Folkestone
Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
The Access to Records team is open 08:30 to 16:30 Monday to Friday .
Our service demands can be 08:00am to 08:00pm Monday to Sunday
Main duties of the job
This post may support one or more team(s) (these could be Medical or non Medical staff).
To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business. To carry out all Access to Records duties in a manner that ensures compliance with Departmental targets, the Health Records Operational Policy, the Data Protection Act & the Access to Health Records Act 1990.
To deal with internal and external telephone enquiries
The focus of this role will include keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700, 000 people.
We have a strong interest in improving the health of the communities we serve through research and innovation. Our hospitals take part in many clinical research studies and recruit high numbers of patients into research trials. Kent and Medway's Clinical Trials Unit is based in our Queen Elizabeth The Queen Mother Hospital, Margate.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person Specification
Other requirments
Essential
Essential
Essential
Essential
Essential
Other requirments
Essential
Essential
Essential
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Royal Victoria Hospital
Radnor Park Avenue
Folkestone
CT19 5BN
Employer's website
An exciting opportunity has arisen within the Health Records team for the Access to Records Team . This role will be based at the Royal Victoria Hospital , Folkestone
Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
The Access to Records team is open 08:30 to 16:30 Monday to Friday .
Our service demands can be 08:00am to 08:00pm Monday to Sunday
Main duties of the job
This post may support one or more team(s) (these could be Medical or non Medical staff).
To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business. To carry out all Access to Records duties in a manner that ensures compliance with Departmental targets, the Health Records Operational Policy, the Data Protection Act & the Access to Health Records Act 1990.
To deal with internal and external telephone enquiries
The focus of this role will include keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700, 000 people.
We have a strong interest in improving the health of the communities we serve through research and innovation. Our hospitals take part in many clinical research studies and recruit high numbers of patients into research trials. Kent and Medway's Clinical Trials Unit is based in our Queen Elizabeth The Queen Mother Hospital, Margate.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person Specification
Other requirments
Essential
- Upholds and models the Trust values
Essential
- Basic numeracy and literacy
- Customer services training.
- Has gained or is willing to work towards NVQ2
Essential
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Essential
- Good inter-personal skills. Effective communication skill
Other requirments
Essential
- Upholds and models the Trust values
Essential
- Basic numeracy and literacy
- Customer services training.
- Has gained or is willing to work towards NVQ2
Essential
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy - pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous experience of working within a busy working environment
- Previous NHS experience
Essential
- Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990
Essential
- Good inter-personal skills. Effective communication skill
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Royal Victoria Hospital
Radnor Park Avenue
Folkestone
CT19 5BN
Employer's website
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to view Start practice interview NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
Useful skills for a Health Records Clerk:
Click to view
To work as a Health Records Clerk in the UK, you should possess a combination of technical skills, interpersonal abilities, and knowledge relevant to health records management. Here are some essential skills required for the role:
1. Organizational Skills
- Ability to manage and maintain accurate health records.
- Skill in prioritizing tasks and managing time effectively in a busy environment.
2. Attention to Detail
- Precision in handling data and ensuring that records are accurate and up-to-date.
- Ability to spot discrepancies or errors in documentation.
3. IT Skills
- Proficiency in using electronic health record (EHR) systems and databases.
- Familiarity with standard office software (e.g., Microsoft Office, spreadsheets) to compile reports and data.
4. Understanding of Medical Terminology
- Basic knowledge of medical terminology to understand and manage health records effectively.
5. Confidentiality and Data Protection
- Understanding of the importance of patient confidentiality and data protection laws (e.g., GDPR, Data Protection Act 2018).
- Ability to handle sensitive information discreetly.
6. Communication Skills
- Strong verbal and written communication skills to interact with healthcare professionals and patients.
- Ability to convey information clearly and effectively.
7. Teamwork and Collaboration
- Capability to work as part of a healthcare team, supporting colleagues in various departments.
8. Problem-Solving Skills
- Ability to address challenges related to records management and implement solutions.
9. Basic Math Skills
- Competence in basic arithmetic for managing numerical data related to health records.
Qualifications & Experience
- A relevant qualification or training in health information management, administration, or a related field can be beneficial.
- Previous experience in a healthcare setting or administrative role may also be advantageous.
Additional Attributes
- Empathy and professionalism, given that health records clerks may sometimes deal with patients and sensitive situations.
More from East Kent Hospitals University NHS Foundation Trust
inFolkestone
51.08140182495117 1.1694600582122805 Folkestone, United Kingdom 
Locations are approximate.
Learn more