Ibis & Adagio London Sutton Point | Team Member inSutton inSutton PUBLISHED 8 JUN 2024

Company Description


"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit www.jobsincare.com/job/jFiAGQv3 what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description


Situated in the heart of Sutton with 158 bedrooms, these combo hotels welcome guests with great care and attention, providing a friendly and personal welcome.

Are you an outgoing individual looking for a new opportunity? Are you a team player able to deliver great service with a smile? Do you have a passion for people and enjoy meeting new faces every day?...

Ibis & Adagio London Sutton Point is looking for a multi-skilled Team Member to join us. Is it you?

This is what you could expect to do:

• Provide efficient, friendly and professional service to all guests, making all guest experience positive.
• Actively sell and promote hotel services and facilities, maximising sales opportunities through knowledge of product and suggestive selling.
• Welcome the guests, consistently offering professional, friendly and engaging service.
• Handle guest orders.
• Contribute to guest satisfaction by providing high quality services with a warm and friendly approach.
• Keep service areas clean and tidy.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Maintain health & safety, and food safety standards.
• Review arrivals, ensuring that special requests are met.
• Handle any guest concerns, reacting promptly and ensuring satisfaction in resolutions.
• Assist in growing ALL Loyalty programme membership.
  
  

The role will focus on all hotel guests, along with working across departments. A flexible, multi-skilled approach and attitude is essential. The hours of work will predominently be during the daytime between the hours of 7am and 11pm.


Qualifications


Who are we looking for?

• Personality and hospitality passion is essential
• Service focused
• Bid on smiles :) and massive on quality
  
  

If this is YOU and you want more details... get in touch!

Additional Information


BESIDES WORKING WITH OUR AWESOME TEAM...



What do we offer?:

• Salary: £11.79hr
• Employee benefit card offering discounted rates in Accor worldwide & free night stays in our UK hotels*
• Learning programs through our Academies
• Excellent training and development opportunities! The opportunity to develop your talent and grow within your property and across the world!
• Meals on duty
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• By working at Ibis & Adagio London Sutton Point, you will become part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
  
  

Note:
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.


Our commitment to Diversity & Inclusion:


We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.