Support Worker inWarrington inWarrington PUBLISHED 30 AUG 2024
Mersey Care NHS Foundation Trust rDYcspZ6
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This role will involve you supporting service users who present in crisis to reach positive outcomes and safety plan with the support of clinical staff.
You will support clinical staff to provide urgent assessments, empowering service users to take a lead role in their own care and supporting self-determination.
You will support with referrals and signposting over the phone lines using our extensive database to ensure care is accessible for everyone.
You will support clinical staff to provide urgent assessments, empowering service users to take a lead role in their own care and supporting self-determination.
You will support with referrals and signposting over the phone lines using our extensive database to ensure care is accessible for everyone.
To report to the qualified nurse any observations made whilst providing care to service-users.
To take part in a 24 hour system of rostering including internal rotation.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Emily Wszolek Job title: Clinical Team Manager Email address:
An exciting opportunity has arisen within the Mid-Mersey First Response Service for a passionate and dedicated support worker to join the expanding service.
This role will involve you supporting service users who present in crisis to reach positive outcomes and safety plan with the support of clinical staff.
You will support clinical staff to provide urgent assessments, empowering service users to take a lead role in their own care and supporting self-determination.
You will support with referrals and signposting over the phone lines using our extensive database to ensure care is accessible for everyone.
You will support clinical staff to provide urgent assessments, empowering service users to take a lead role in their own care and supporting self-determination.
You will support with referrals and signposting over the phone lines using our extensive database to ensure care is accessible for everyone.
To report to the qualified nurse any observations made whilst providing care to service-users.
To take part in a 24 hour system of rostering including internal rotation.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Emily Wszolek Job title: Clinical Team Manager Email address:
This role will involve you supporting service users who present in crisis to reach positive outcomes and safety plan with the support of clinical staff.
You will support clinical staff to provide urgent assessments, empowering service users to take a lead role in their own care and supporting self-determination.
You will support with referrals and signposting over the phone lines using our extensive database to ensure care is accessible for everyone.
You will support clinical staff to provide urgent assessments, empowering service users to take a lead role in their own care and supporting self-determination.
You will support with referrals and signposting over the phone lines using our extensive database to ensure care is accessible for everyone.
To report to the qualified nurse any observations made whilst providing care to service-users.
To take part in a 24 hour system of rostering including internal rotation.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Emily Wszolek Job title: Clinical Team Manager Email address:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
More from Mersey Care NHS Foundation Trust
inWarrington
53.391998291015625 -2.6023499965667725 Warrington, England, United Kingdom 
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