Healthcare Assistant - Blood Donation inNewcastle Upon Tyne inNewcastle Upon Tyne PUBLISHED 13 DEC 2023

Band 3: £24,071 to £25,674 a year PERMANENT

NHS Blood and Transplant r0JKgkCw

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Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we don't work in hospitals. We collect blood from donors in Donor Centres and in our community. As a Healthcare Assistant Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. You'll play a vital role in saving and improving lives daily in an environment where every day is different. Well provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.

Your responsibilities will include:-

Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit.
Looking after our donors throughout their donation journey to ensure they have a positive experience and care.
Ensuring all documentation from donors is recorded, keeping accurate records throughout the session.
Encouraging donors to return by building relationships and delivering an exceptional customer experience.
Ensuring the safe handling and management of blood products, needles and a range of equipment.

Please note full-time and part-time hours available. The normal hours for this role are up-to 37.5 hours a week. The earliest start time would be 08:00 with a finish time of 16:50, if on a late shift you would be starting at 11:40 and finishing at 20:30. Weekend and bank holiday working will be required. You can expect to work some long hours, but you wont be working the same days each week. Well let you know in advance which days and hours you'll be working.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Your responsibilities will include:-

Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit.
Looking after our donors throughout their donation journey to ensure they have a positive experience and care.
Ensuring all documentation from donors is recorded, keeping accurate records throughout the session.
Encouraging donors to return by building relationships and delivering an exceptional customer experience.
Ensuring the safe handling and management of blood products, needles and a range of equipment.

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Useful skills for a Healthcare Assistant - Blood Donation: Click to view

To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:

Essential Skills:

1. Communication Skills:

- Ability to communicate effectively with patients, families, and healthcare professionals.

- Good listening skills to understand patients' needs and concerns.

2. Empathy and Compassion:

- Understanding and sensitivity to the feelings of patients.

- Ability to provide emotional support and reassurance.

3. Basic Clinical Skills:

- Understanding of basic health and hygiene standards.

- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).

- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.

4. Teamwork:

- Ability to work collaboratively with other healthcare professionals.

- Being a supportive team player.

5. Time Management:

- Ability to prioritize tasks efficiently in a fast-paced environment.

- Managing time effectively to ensure all patients receive appropriate care.

6. Attention to Detail:

- Being meticulous in following care plans and documenting changes in patients’ conditions.

- Paying close attention to patient safety.

7. Problem Solving Skills:

- Ability to respond to a variety of situations and challenges quickly and effectively.

- Competence in recognizing changes in a patient's condition and taking appropriate action.

8. Physical Stamina:

- Capability to perform physically demanding tasks, such as lifting and moving patients.

- Maintaining energy and stamina for long shifts.

Personal Qualities:

- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.

- Reliability: Being dependable and trustworthy is essential for providing good patient care.

- Adaptability: Flexibility to handle varying work environments and situations.

- Respectfulness: Maintaining dignity for patients and treating them respectfully.

Training and Qualifications:

While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.

Experience:

Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.

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