Health Care Assistant - Outpatient department inBirmingham inBirmingham PUBLISHED 27 JUN 2024
Ramsay Health Care UK rmOoBsu
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The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures.
Healthcare Assistant - Outpatient DepartmentThe Westbourne Centre
A fantastic opportunity has arisen for an enthusiastic and motivated Outpatient HCA to join the Outpatients Department at The Westbourne Centre.
The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare.
As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery.
The Role
In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise.
Essential Criteria For Outpatient HCA
- Delivers High Standards of patient care
- Enthusiastic/promoting positive attitude at work
- Flexibility and adaptability to meet the changing needs of the business
- Demonstrates a good working knowledge and compliance with CQC Standards
- The ability to make decisions and use your initiative
- Strong communication skills
- Passion to deliver excellent care in a busy and challenging environment
- Previous Outpatient experience desirable
In return we offer
- Competitive salary
- 25 days' annual leave (pro rata for part time employees)
- Paid bank holidays
- Contributory pension scheme
- Excellent training and development opportunities
- Free on-site parking
About Us
The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients.
The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare.
Successful candidates will be subject a 6 month probationary period.
Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday.
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.
The Westbourne Centre are committed to quality, equality and opportunity for all.
Healthcare Assistant - Outpatient Department
The Westbourne Centre
A fantastic opportunity has arisen for an enthusiastic and motivated Outpatient HCA to join the Outpatients Department at The Westbourne Centre.
The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare.
As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery.
The Role
In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise.
Essential Criteria For Outpatient HCA
In return we offer
About Us
The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients.
The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare.
Successful candidates will be subject a 6 month probationary period.
Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday.
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.
The Westbourne Centre are committed to quality, equality and opportunity for all.
The Westbourne Centre
A fantastic opportunity has arisen for an enthusiastic and motivated Outpatient HCA to join the Outpatients Department at The Westbourne Centre.
The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare.
As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery.
The Role
In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise.
Essential Criteria For Outpatient HCA
- Delivers High Standards of patient care
- Enthusiastic/promoting positive attitude at work
- Flexibility and adaptability to meet the changing needs of the business
- Demonstrates a good working knowledge and compliance with CQC Standards
- The ability to make decisions and use your initiative
- Strong communication skills
- Passion to deliver excellent care in a busy and challenging environment
- Previous Outpatient experience desirable
In return we offer
- Competitive salary
- 25 days' annual leave (pro rata for part time employees)
- Paid bank holidays
- Contributory pension scheme
- Excellent training and development opportunities
- Free on-site parking
About Us
The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients.
The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare.
Successful candidates will be subject a 6 month probationary period.
Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday.
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.
The Westbourne Centre are committed to quality, equality and opportunity for all.
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Useful skills for a Health Care Assistant - Outpatient department:
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To work as a Health Care Assistant (HCA) in the UK, you will need a variety of skills and qualities to provide effective care and support to patients. Here are some essential skills and qualifications:
1. Communication Skills: Ability to communicate clearly and empathetically with patients, their families, and other healthcare professionals.
2. Interpersonal Skills: Building rapport with patients and providing emotional support is crucial.
3. Compassion and Empathy: Understanding the feelings and experiences of patients to provide the best possible care.
4. Physical Stamina and Strength: The role may involve lifting and moving patients, as well as being on your feet for long periods.
5. Teamwork: Collaborating with other healthcare professionals to deliver coordinated care.
6. Patience and Resilience: Caring for patients, especially those with complex needs, can be challenging, so patience is essential.
7. Attention to Detail: Noticing changes in a patient's condition and following care plans accurately.
8. Basic IT Skills: Many healthcare environments use electronic patient records, so familiarity with computers is beneficial.
9. Organizational Skills: Managing your time and priorities effectively to ensure that all patient needs are met.
10. Understanding of Health and Safety Regulations: Knowledge of infection control, safeguarding, and maintaining a safe environment for both patients and staff.
11. Basic Clinical Skills: Depending on the setting, you may need skills such as taking vital signs (temperature, pulse, blood pressure), assisting with personal care, and understanding basic medical terminology.
Qualifications
While formal qualifications are not always required to become an HCA, some employers may prefer candidates with:
- Relevant Experience: Experience in care settings, either paid or voluntary, is highly valued.
- NVQs or Diplomas: Qualifications in Health and Social Care, such as an NVQ Level 2 or 3, can enhance your employability.
- Basic First Aid Certification: Having this certification can be beneficial.
Additional Training
Many employers offer on-the-job training, and you may also be expected to complete mandatory training courses, such as:
- Manual handling
- Health and safety
- Safeguarding vulnerable adults and children
- Infection prevention and control
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52.4822998046875 -1.8900099992752075 Birmingham, England, United Kingdom 
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