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Team administratorinBrightoninBrightonPUBLISHED WED 11 SEP 2024

Sussex Community NHS Foundation TrustFollow Sussex Community NHS Foundation Trust

The Brighton & Hove Tissue Viability Team are looking for an administrator to join our service. Do you have administration experience, enjoy working within a team but also like the balance of working independently, then is the role for you. Our team is response for the tissue viability needs of the local area, this includes leg ulcer clinics (LUC) and weekend wound clinics (WWC). You will work closely with all of us, offering admin support, to include registering patients onto our digital system, booking appointments, liaising with patients, SCFT staff and other stakeholders who use our service. You should be adaptable as there is a need to travel to other sites within the Trust, to offer support and minute taking at meetings.

Be adaptable, approachable and friendly.

Managing day to day running of a busy office, with excellent organisational skills

Manage referrals coming into the service, ensuring correct data collected and available.

Update waiting lists

Ability to work within an a team, whilst being able to work independently when needed, there are times you will be in the office on your own.

Good time management

Excellent communication skills, both verbal and written

Fast and accurate keyboard skills.

Knowledge of systmone patient record system.

Skilled in Microsoft systems including excel, word, office, teams and outlook

Good telephone manner to process calls from service users and stakeholders

Ability to take minutes at meetings.

Email management

Deal with service users information confidentially, and follow agreed local and national processes and procedures

This is not an exhaustive list please check job description and person specification.

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities
  • Research opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff

For further details / informal visits contact: Name: Kerry Neary Job title: Tissue Viability Nurse Specialist Email address: Telephone number:

Lynn Chapman

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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Team administrator:
To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:
1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.
2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.
3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.
4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).
5. Time Management: Ability to manage time efficiently and meet deadlines.
6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.
7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.
8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.
9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.
10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.
11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.
12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.
 


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