Front of House Receptionist inAberdeen inAberdeen PUBLISHED 14 JUL 2024

PROception

Previous experience in hospitality or a customer service-facing role.
Job Purpose


We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome as Front of House Receptionist.

Within this role, you will be required to provide the highest level of client care and personal service to all associates in the clients' business, which includes visitors, occupiers and internal associates.

This amazing opportunity operates on a temporary contract working Mon-Fri 08:00-17:00, based in Kingswells area, Aberdeen.

At PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge and security.


Key Responsibilities


Maintain a friendly but professional environment for both visitors and employees.

Managing all aspects of incoming and outgoing calls; ensuring callers are connected courteously and promptly to the correct individual; Efficient management of messages.

Arrange workstations for new starts/leavers ensuring starter packs of stationary, etc. Providing photographic ID passes to employees ensuring correct access levels are allocated.

Maintenance of floor plans ensuring details are updated regularly in line with new starts, leavers, and organisational changes.

Dealing with all aspects of incoming and outgoing mail to include courier services.

Dealing with all stationary requirements

Effective management of Meeting Rooms.

Assist with weekly Fire Alarm testing, logging all checks carried out.

Invoice receipting where appropriate.

Support management and provide holiday cover when and as required.

Support and participate with Emergency Response Exercises.


Person Specification


Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player

Is self-disciplined and can work independently using initiative

Holds a true passion for high standards of customer service delivery

Previous experience in hospitality or a customer service-facing role

Excellent interpersonal skills and the ability to interact with people at all levels

Consistently well-presented in line with company/client standards

Look for opportunities to enhance client/visitor experience

Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail

Maintain and practice a high degree of confidentiality at all times

Computer literate with good email etiquette.

5 years of verifiable work history
Job Purpose

We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome as Front of House Receptionist.

Within this role, you will be required to provide the highest level of client care and personal service to all associates in the clients' business, which includes visitors, occupiers and internal associates.

This amazing opportunity operates on a temporary contract working Mon-Fri 08:00-17:00, based in Kingswells area, Aberdeen.

At PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge and security.

Key Responsibilities

Maintain a friendly but professional environment for both visitors and employees.

Managing all aspects of incoming and outgoing calls; ensuring callers are connected courteously and promptly to the correct individual; Efficient management of messages.

Arrange workstations for new starts/leavers ensuring starter packs of stationary, etc. Providing photographic ID passes to employees ensuring correct access levels are allocated.

Maintenance of floor plans ensuring details are updated regularly in line with new starts, leavers, and organisational changes.

Dealing with all aspects of incoming and outgoing mail to include courier services.

Dealing with all stationary requirements

Effective management of Meeting Rooms.

Assist with weekly Fire Alarm testing, logging all checks carried out.

Invoice receipting where appropriate.

Support management and provide holiday cover when and as required.

Support and participate with Emergency Response Exercises.

Person Specification

Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player

Is self-disciplined and can work independently using initiative

Holds a true passion for high standards of customer service delivery

Previous experience in hospitality or a customer service-facing role

Excellent interpersonal skills and the ability to interact with people at all levels

Consistently well-presented in line with company/client standards

Look for opportunities to enhance client/visitor experience

Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail

Maintain and practice a high degree of confidentiality at all times

Computer literate with good email etiquette.

5 years of verifiable work history


Locations are approximate. Learn more