Front of House Assistant inEdinburgh inEdinburgh PUBLISHED 28 AUG 2024

The Vacancy


An exciting opportunity has arisen in our Front of House Team in Edinburgh. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff.


There will be a shift pattern of Monday to Friday 8.00am – 16.00pm and 09.00am – 17.00pm.



What will your role look like?

• Meeting and greeting all Hymans Robertson clients and staff in a professional manner
• Answering calls politely, quickly and efficiently using Microsoft Teams
• Ensuring contractors and visitors sign in and out and directed as appropriate
• Maintaining meeting room diaries
• Booking and recording all taxi bookings
• Collection and distribution of incoming and outgoing mail
• Record and handle all incoming and outgoing couriers
• Monitor stationery/catering stock and replenish as required
• Preparation of tea and coffee & order lunches when required
• Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
• Ensure all work areas are clean and tidy
• Ensure efficient catering service for additional events
• Monitor and control the provision of staff/visitor security passes
• Carry out Health & Safety inductions for new joiners
• Carry out workstation assessments
• Generally assisting the Senior Facilities Manager on any other ad-hoc duties
• Ensuring the Senior Facilities Manager is aware of all contractors who may be onsite
  
  

Qualifications And Experience

• Excellent communication skills, both verbally and written
• Strong efficiency and punctuality
• Confident & polite telephone manor
• A working knowledge of Microsoft Office
• Previous experience in a customer facing role would be advantageous
• A working knowledge of Microsoft Office
• Exceptional organisation and time management skills
• Excellent team working skills, with the ability to work on own initiative
• Ability to work well alone and in a team
  
  

In addition to a competitive salary and access to our profit share scheme, we offer:

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and supportive work environment where your thinking and ideas are encouraged.
• On site mental health and wellbeing support
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
  
  

About Us


Together, we’ve been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.

We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams – diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.

Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we’re one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.

We’re committed to developing our people and encourage everyone to carve out their own career path. We’ve many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn’t limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

Our hybrid working model offers the best of both worlds – home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers
here
.

If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.

Together, we can make this the best job you’ll ever have.


We Offer


Our culture

We live and breathe our four values – friendly, confident, partnering and straightforward – and genuinely care about out people, clients, community and the environment.

Job satisfaction

Every employee can genuinely make a difference and contribute towards achieving our purpose – together, building better futures. Whether that’s helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.

Reward and wellbeing

We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.

Flexible working

We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.

Latest technology

We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.

Career development

There is no linear path – learning opportunities are plentiful and empower you to carve out your own career.