Front of House inCardiff inCardiff PUBLISHED 18 AUG 2024

Blake Morgan LLP

The successful candidate will be confident, smart and efficient, demonstrate an excellent telephone manner and be able to use their initiative as well as the ability to work within a team.
We are looking for a full-time Front of House Assistant in our Cardiff office. The working hours are Monday to Friday, 9:30am 5:30pm with flexibility to work additional hours. The role requires an experienced professional with strong client focus who will be responsible for all client areas within the building as well as the total care of clients in person and on the telephone.


Typical Workload


  • Meeting and greeting clients
  • Providing refreshments (including ordering/laying-out of lunches)
  • Clearing rooms and conducting quality checks
  • Room set up changes
  • Reconciling invoices
  • Answering incoming calls
  • Scanning, binding and photocopying
  • Ensuring adequate stationery, printing stock and consumables are maintained
  • Administrative duties including opening and scanning morning post to Fee Earners, preparing post for collection by Royal Mail and DX.
  • Carrying out archiving tasks, closing files, deeds and Wills and preparing them for collection
  • Booking couriers and allocating on-site parking


Skills / Experience Required


The successful candidate will be confident, smart and efficient, demonstrate an excellent telephone manner and be able to use their initiative as well as the ability to work within a team. Flexibility in the job and working hours will be expected. Applicants must be computer literate and have a basic knowledge of Outlook and Word.

  • Experience in a Front of House / Client Facing / Reception position
  • Positive, enthusiastic and pro-active approach
  • Excellent organisational skills
  • Ability to work as part of a team and use own initiative
  • Knowledge of Microsoft packages
  • Accuracy and attention to detail
  • Can do and will help approach
  • Good communication skills
  • Excellent client care approach
  • Understands and complies with Information Security responsibilities commensurate with this advertised role including Data Protection and the duty of confidentiality

Blake Morgan is one of the UK's leading full-service law firms, with offices in London, Wales, Thames Valley and the South Coast region. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. Our clients are commercial businesses, not-for-profit organisations, government agencies and private individuals.
We are looking for a full-time Front of House Assistant in our Cardiff office. The working hours are Monday to Friday, 9:30am 5:30pm with flexibility to work additional hours. The role requires an experienced professional with strong client focus who will be responsible for all client areas within the building as well as the total care of clients in person and on the telephone.

Typical Workload

  • Meeting and greeting clients
  • Providing refreshments (including ordering/laying-out of lunches)
  • Clearing rooms and conducting quality checks
  • Room set up changes
  • Reconciling invoices
  • Answering incoming calls
  • Scanning, binding and photocopying
  • Ensuring adequate stationery, printing stock and consumables are maintained
  • Administrative duties including opening and scanning morning post to Fee Earners, preparing post for collection by Royal Mail and DX.
  • Carrying out archiving tasks, closing files, deeds and Wills and preparing them for collection
  • Booking couriers and allocating on-site parking


Skills / Experience Required

The successful candidate will be confident, smart and efficient, demonstrate an excellent telephone manner and be able to use their initiative as well as the ability to work within a team. Flexibility in the job and working hours will be expected. Applicants must be computer literate and have a basic knowledge of Outlook and Word.

  • Experience in a Front of House / Client Facing / Reception position
  • Positive, enthusiastic and pro-active approach
  • Excellent organisational skills
  • Ability to work as part of a team and use own initiative
  • Knowledge of Microsoft packages
  • Accuracy and attention to detail
  • Can do and will help approach
  • Good communication skills
  • Excellent client care approach
  • Understands and complies with Information Security responsibilities commensurate with this advertised role including Data Protection and the duty of confidentiality

Blake Morgan is one of the UK's leading full-service law firms, with offices in London, Wales, Thames Valley and the South Coast region. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. Our clients are commercial businesses, not-for-profit organisations, government agencies and private individuals.


inCardiff
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