Senior Medical Secretary Cardiology inWorcester inWorcester PUBLISHED 16 DEC 2023
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To undertake medical audio / copy typing duties including outpatient appointment and results letters to GPs, discharge summaries and other official medical correspondence.
Take enquiries from clinicians, GPs, health services, patients and their relatives
To accept telephone and email enquiries from clinicians, GPs, health service and social services personnel as well as from other hospitals, voluntary agencies, patients and their relatives.
To work using own initiative with minimal supervision, prioritising own workload in line with the objectives of the department and consultant teams.
To deal with all incoming correspondence by phone, post and e-mail in an efficient and effective way.
To liaise with the other members of the secretarial/ administration team in order to provide a coordinated and efficient secretarial service.
To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times; escalating any complaints, problems or issues to clinicians or management as appropriate.
To ensure confidentiality is maintained at all times complying with the Data Protection Act, Information Governance and other Trust /departmental policies.
To assist in providing cover for the secretaries in the Medicine Directorate to ensure continuity of service to consultant, medical staff, service users and patients.
To undertake any other the duties as may be required/ appropriate by the Directorate Management Team.
An exciting opportunity has arisen for an experienced secretary/ administrator to join our friendly and professional team as a full time Senior Medical Secretary, working 37.5 hours per week, within the Cardiology Department. The successful candidate will work alongside the existing secretarial team to provide comprehensive and efficient typing and administration support.
We would like to hear from highly motivated and flexible team players with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a candidate with high standards and an eye for detail. You must have the ability to multitask and work in a busy, ever-changing environment. You will be able to work on your own initiative as well as within a team, with well-developed communication and interpersonal skills.
For an informal discussion about the role, please contact the recruiting manager.
The role will include responsibility for Consultant and junior doctor diary management, typing of outpatient appointment letters and other correspondence to GPs and other clinical professionals, dealing with enquiries from clinicians, GPs, other hospitals, patients and their relatives, updating medical records and inputting data to support the attainment of Divisional targets. In addition, the post holder will be required to support the Directorate Management Team with the tracking and validation of patient pathways to achieve the National 18 week Referral to Treatment (RTT) target.
To undertake medical audio / copy typing duties including outpatient appointment and results letters to GPs, discharge summaries and other official medical correspondence.
Take enquiries from clinicians, GPs, health services, patients and their relatives
To accept telephone and email enquiries from clinicians, GPs, health service and social services personnel as well as from other hospitals, voluntary agencies, patients and their relatives.
To work using own initiative with minimal supervision, prioritising own workload in line with the objectives of the department and consultant teams.
To deal with all incoming correspondence by phone, post and e-mail in an efficient and effective way.
To liaise with the other members of the secretarial/ administration team in order to provide a coordinated and efficient secretarial service.
To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times; escalating any complaints, problems or issues to clinicians or management as appropriate.
To ensure confidentiality is maintained at all times complying with the Data Protection Act, Information Governance and other Trust /departmental policies.
To assist in providing cover for the secretaries in the Medicine Directorate to ensure continuity of service to consultant, medical staff, service users and patients.
To undertake any other the duties as may be required/ appropriate by the Directorate Management Team.
An exciting opportunity has arisen for an experienced secretary/ administrator to join our friendly and professional team as a full time Senior Medical Secretary, working 37.5 hours per week, within the Cardiology Department. The successful candidate will work alongside the existing secretarial team to provide comprehensive and efficient typing and administration support.
We would like to hear from highly motivated and flexible team players with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a candidate with high standards and an eye for detail. You must have the ability to multitask and work in a busy, ever-changing environment. You will be able to work on your own initiative as well as within a team, with well-developed communication and interpersonal skills.
For an informal discussion about the role, please contact the recruiting manager.
The role will include responsibility for Consultant and junior doctor diary management, typing of outpatient appointment letters and other correspondence to GPs and other clinical professionals, dealing with enquiries from clinicians, GPs, other hospitals, patients and their relatives, updating medical records and inputting data to support the attainment of Divisional targets. In addition, the post holder will be required to support the Directorate Management Team with the tracking and validation of patient pathways to achieve the National 18 week Referral to Treatment (RTT) target.
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