Customer Care Coordinator inPontyclun inPontyclun PUBLISHED 19 AUG 2024

We are currently working with an established contractor based within Cardiff, who are looking to add a Customer Care Coordinator to focus on one of their key client accounts. With this role there is a benefit of a pension contribution. If you are an experienced Customer Service representative then this role may be for you.

Customer Care Coordinator



Salary:
From £24,500

Working

Hours:
Monday - Friday



Location:
Cardiff

As a Customer Care Coordinator you will be working on the Contract Support Team assisting with:

Chasing quotations and works, following up on jobs

Liaising with various internal departments to develop and carryout new opportunities

General administration duties

Working closely with the service manager to upkeep high level of service provided

Scheduling work, ensuring diaries are maintained with accurate information

Maintaining and creating strong relationships with customers, attending meetings and visits

Main point of contact for customers and clients, managing and improving the way operations are run

To be successful in this Customer Care Coordinator role you will need to:

Be experienced within a customer facing environment

Be experienced within a Facilities Management/ Construction environment

Have great communication, customer service and organisational skills

Previous scheduling experience

The benefits of this Customer Care Coordinator role are:

Friendly work environment

Pension contribution

Social committee

If you would like the sound of this Customer Care Coordinator role please apply here or send your CV to (url removed) or call (phone number removed)