Administrator inLondon inLondon PUBLISHED 10 AUG 2024

Job Overview


We are looking for a 0.5 band 4 psychology assistant administrator for our Clinical Health Psychology department and would particularly welcome applications from candidates with a degree in psychology who have an interest in the work being carried out by the department.

We are looking for someone who is organised and meticulous, patient with bureaucracy and even more patient with clients of the department and the staff too.

It will be necessary to enjoy working with a range of software, to be skilful with Excel spreadsheets, to be able to write clear and tactful emails in excellent English and to be able to prioritise while dealing with multiple demands. The primary aspect of the administrator post will be to manage the department’s outcomes measurements on a software platform and to prepare reports on these measures. This will give insight into many aspects of therapy..

It may be possible to combine the administrator post with a .5 Assistant psychology job in the Intensive Care Unit as an Assistant Psychologist working on a pilot research project.

Main duties of the job

To contribute to the provision of competent and compassionate care to our patients through carrying out a wide range of administrative duties to support the work of the team of qualified psychologists, psychology assistants, trainees and interns.

Duties include being responsible for, and providing basic reports on, the electronic data shared with Imperial Healthcare NHS as well as the department-specific data relating to recording of patients, their therapy outcomes and patient experience.

The postholder will also assist a second administrator keep records relating to staff (activity, leave, expenses etc.) and help with ordering supplies for the department through the CNWL electronic procurement system, making requests for departmental works as required, ensuring that the cleaners work appropriately and ensuring that the reception area is presentable.

The post holder will take responsibility for their own workload and work with appropriate supervision.

Working for our organisation

The postholder will be employed by CNWL NHS Foundation Trust, providing input to the patients of Imperial College Healthcare NHS Trust.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.


Detailed Job Description And Main Responsibilities



Administrative


  • To be responsible for the day to day management of the office and the development, implementation and maintenance of high quality office practices and procedures to ensure that all non-clinical requirements of the team are met.
  • To administer and supervise the maintenance of statistical information using a spreadsheet, database or dedicated Trust information system (including clinical and operational) ensuring that all information is readily available for presentation and for statistical returns.
  • To ensure that each new referral is recorded and that referrers and patients are kept informed of waiting list times and that staff are informed if waiting list times are becoming longer than the criteria set.
  • To set up for each patient a folder on the shared drive with templates for the necessary forms, letters and procedures.
  • To set up the ipad for administration of outcome measures for each patient as they sit in the waiting area
  • To develop and maintain the department’s information resource library ensuring that literature and information is up to date and circulated to staff as appropriate.
  • To carry out a range of administrative tasks including the dissemination of information throughout the clinical team.
  • To oversee the efficient use of rooms for clinical purposes.
  • To take responsibility for ensuring that adequate stock levels of stationery and other clinical equipment are maintained at all times.
  • To liaise with internal and external suppliers and place orders for non clinical equipment.
  • To keep a record of staff annual leave, sickness, study leave and any other authorised or unauthorised absence from CNWL.
  • To support and where appropriate take the lead on projects relevant to the department, for example organising Conferences and Training Events.
  • To prioritise own workload according to service needs and to manage conflicting priorities.
  • To have an understanding of health and safety regulation and assist in maintaining a safe environment for visitors to the service in accordance with fire, health and safety procedures.


Patient Administration


  • To supervise the quality of data entered on to the patient information system ensuring that they are in line with agreed procedures.
  • To oversee the administration and co-ordination of team based clinics and services, especially the timely and efficient allocation of referrals..
  • To generate standard letters to doctors, GP’s and patients concerning attendance or otherwise at appointments.
  • To record the patient details of referrals made by telephone referrers.
  • To arrange for interpreters to be present during clinical sessions.


Site Administration


  • To have an understanding of health and safety regulation and assist in maintaining a safe environment for clients and visitors to the Team in accordance with fire, health and safety procedures. To assist the designated manager in carrying out quarterly health and safety audits liasing with the Estates and Facilities department as and when necessary.
  • To be responsible for implementing systems for managing and monitoring day to day maintenance of the building (including repairs and cleaning and gardening).
  • To monitor the cleaning contract for the site and attend relevant meetings as appropriate


Secretarial


  • To provide a comprehensive secretarial support service to the Head of service and other members of the department.
  • To provide a receptionist service, ensuring that telephone calls, correspondence and direct contacts with clients and other internal or external agencies are dealt wi
Job Overview

We are looking for a 0.5 band 4 psychology assistant administrator for our Clinical Health Psychology department and would particularly welcome applications from candidates with a degree in psychology who have an interest in the work being carried out by the department.

We are looking for someone who is organised and meticulous, patient with bureaucracy and even more patient with clients of the department and the staff too.

It will be necessary to enjoy working with a range of software, to be skilful with Excel spreadsheets, to be able to write clear and tactful emails in excellent English and to be able to prioritise while dealing with multiple demands. The primary aspect of the administrator post will be to manage the department’s outcomes measurements on a software platform and to prepare reports on these measures. This will give insight into many aspects of therapy..

It may be possible to combine the administrator post with a .5 Assistant psychology job in the Intensive Care Unit as an Assistant Psychologist working on a pilot research project.

Main duties of the job

To contribute to the provision of competent and compassionate care to our patients through carrying out a wide range of administrative duties to support the work of the team of qualified psychologists, psychology assistants, trainees and interns.

Duties include being responsible for, and providing basic reports on, the electronic data shared with Imperial Healthcare NHS as well as the department-specific data relating to recording of patients, their therapy outcomes and patient experience.

The postholder will also assist a second administrator keep records relating to staff (activity, leave, expenses etc.) and help with ordering supplies for the department through the CNWL electronic procurement system, making requests for departmental works as required, ensuring that the cleaners work appropriately and ensuring that the reception area is presentable.

The post holder will take responsibility for their own workload and work with appropriate supervision.

Working for our organisation

The postholder will be employed by CNWL NHS Foundation Trust, providing input to the patients of Imperial College Healthcare NHS Trust.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed Job Description And Main Responsibilities


Administrative

  • To be responsible for the day to day management of the office and the development, implementation and maintenance of high quality office practices and procedures to ensure that all non-clinical requirements of the team are met.
  • To administer and supervise the maintenance of statistical information using a spreadsheet, database or dedicated Trust information system (including clinical and operational) ensuring that all information is readily available for presentation and for statistical returns.
  • To ensure that each new referral is recorded and that referrers and patients are kept informed of waiting list times and that staff are informed if waiting list times are becoming longer than the criteria set.
  • To set up for each patient a folder on the shared drive with templates for the necessary forms, letters and procedures.
  • To set up the ipad for administration of outcome measures for each patient as they sit in the waiting area
  • To develop and maintain the department’s information resource library ensuring that literature and information is up to date and circulated to staff as appropriate.
  • To carry out a range of administrative tasks including the dissemination of information throughout the clinical team.
  • To oversee the efficient use of rooms for clinical purposes.
  • To take responsibility for ensuring that adequate stock levels of stationery and other clinical equipment are maintained at all times.
  • To liaise with internal and external suppliers and place orders for non clinical equipment.
  • To keep a record of staff annual leave, sickness, study leave and any other authorised or unauthorised absence from CNWL.
  • To support and where appropriate take the lead on projects relevant to the department, for example organising Conferences and Training Events.
  • To prioritise own workload according to service needs and to manage conflicting priorities.
  • To have an understanding of health and safety regulation and assist in maintaining a safe environment for visitors to the service in accordance with fire, health and safety procedures.


Patient Administration

  • To supervise the quality of data entered on to the patient information system ensuring that they are in line with agreed procedures.
  • To oversee the administration and co-ordination of team based clinics and services, especially the timely and efficient allocation of referrals..
  • To generate standard letters to doctors, GP’s and patients concerning attendance or otherwise at appointments.
  • To record the patient details of referrals made by telephone referrers.
  • To arrange for interpreters to be present during clinical sessions.


Site Administration

  • To have an understanding of health and safety regulation and assist in maintaining a safe environment for clients and visitors to the Team in accordance with fire, health and safety procedures. To assist the designated manager in carrying out quarterly health and safety audits liasing with the Estates and Facilities department as and when necessary.
  • To be responsible for implementing systems for managing and monitoring day to day maintenance of the building (including repairs and cleaning and gardening).
  • To monitor the cleaning contract for the site and attend relevant meetings as appropriate


Secretarial

  • To provide a comprehensive secretarial support service to the Head of service and other members of the department.
  • To provide a receptionist service, ensuring that telephone calls, correspondence and direct contacts with clients and other internal or external agencies are dealt wi


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