Clerical Officer Health Records inGlasgow inGlasgow PUBLISHED 8 JUN 2024

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

There are 3 positions available

Job 1. The shift pattern for this position is 29.5 hours, part time, Tuesday to Friday 12:00-20:00.

Job 2. The shift pattern for this position is 21.5 hours, part time, Mon 09:00-17:00, Thu Fri 09:00-16:30.

Job 3. The shift pattern for this position is 37 hours, full time, Monday to Thursday 08:30-16:45, Friday 08:30-16:15.

Please note the salary is Pro Rata for part time hours.

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

  • 3 standard grades or equivalent – 1 must be English or good general education coupled with good office experience.
  • Previous clerical experience required.
  • Computer literate with good keyboard skills.
  • Previous reception experience along with good communication skills required.
  • Prior experience of using a Patient Management System (PMS) would be desirable.

This is a GGC wide post.

This post is permanent

This post may close early to the volume of response. Please submit your application form as soon as possible.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Informal contact: Helen Seery/Pauline Mathieson, Senior Supervisor, , or

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

There are 3 positions available

Job 1. The shift pattern for this position is 29.5 hours, part time, Tuesday to Friday 12:00-20:00.

Job 2. The shift pattern for this position is 21.5 hours, part time, Mon 09:00-17:00, Thu Fri 09:00-16:30.

Job 3. The shift pattern for this position is 37 hours, full time, Monday to Thursday 08:30-16:45, Friday 08:30-16:15.

Please note the salary is Pro Rata for part time hours.

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

  • 3 standard grades or equivalent – 1 must be English or good general education coupled with good office experience.
  • Previous clerical experience required.
  • Computer literate with good keyboard skills.
  • Previous reception experience along with good communication skills required.
  • Prior experience of using a Patient Management System (PMS) would be desirable.

This is a GGC wide post.

This post is permanent

This post may close early to the volume of response. Please submit your application form as soon as possible.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Informal contact: Helen Seery/Pauline Mathieson, Senior Supervisor, , or

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.


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