Community Housing Officer - Independent Living inManchester inManchester PUBLISHED 1 JUN 2024
Johnnie Johnson Housing rIBT6JiE
What might it look like to work here?
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Stand by, we'll show you...
Or you may just want a complete change in career, and are keen to make a real difference and join an organisation that strives to deliver their values.
Are you working in the Social Housing Sector, perhaps as a Support Worker, or Caretaker, or maybe you are working in the Care Sector, or as an Estate Agent and are intrigued by the work of a Community Housing Officer?Or you may just want a complete change in career, and are keen to make a real difference and join an organisation that strives to deliver their values?
If so, we’d be delighted to hear from you!
We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire and Derbyshire.
We’re looking for someone who will be able to:
- Engage with residents on a day-to-day basis, gaining a deep understanding of their needs and priorities to develop outcome focused action plans.
- Support the development of sustainable communities so that residents can live, grow and thrive together through the delivery of community engagement and health and wellbeing activities.
- Use your knowledge of voids, lettings, income collection, anti-social behaviour, and tenancy management to deliver a responsive and sensitive service to those who are at risk, making referrals where appropriate to relevant agencies.
Our Team
You’ll join our team of Community Housing Officers, who are all passionate about delivering outstanding services to customers. We’re led by Rachel our Regional Neighbourhood Manager and as well as providing support to the organisation and our customers, we support each other too. We work hard but we also like to have fun!
About You
Ideally, we’re looking for someone who has previous experience in a similar role, however this is not essential, it’s more important that you are a great communicator, have great customer service experience and puts customers at the heart of everything you do. You’ll enjoy a challenge, be adaptable and embrace change and have the ability to develop partnerships to support vulnerable residents.
You’ll be comfortable working on your own, as well as with colleagues across the business in an environment focused on continuous improvement and digital innovation. You’ll also need access to a car as there is frequent travel required between our independent living schemes.
If you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.
And the benefits of working for us?
We work in a hybrid, agile way, you work where you need to as long as our residents and customers are put first. You’ll also have a degree of flexibility, so you can attend the important things in life. Whether that’s a gym class you’d love to attend, your child’s school play or maybe it’s just that you’ve got a new fridge being delivered, we will work with you to be flexible.
We offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years’ service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start.
We understand how important having a safe, affordable and comfortable home is, and the difference it can make. We pride ourselves on ensuring our properties support and help people live well and independently for longer. Our mission is to help all our customers to live longer and live better, in a place that they are proud to call home.
Why don’t you visit our careers site to find out more about us, the role and what we can offer you.
We reserve the right to bring the closing date forward should we get enough quality applications.
You may have seen or heard of the exciting news that we have recently joined Sanctuary Housing as a subsidiary. Sanctuary are one of the largest housing associations in the country and like Johnnie Johnson has been in operation for over 50 years and have over 120,000 homes.
We have introduced a condensed 4.5 day working week for colleagues, which means our offices close, and we finish working at 1pm on a Friday. We believe this is a great extension to our already flexible 'My Lifestyle’ approach.
This way of working has been endorsed by Sanctuary and will continue until we are fully integrated into their organisation, at which point Sanctuary will review this way of working.
Are you working in the Social Housing Sector, perhaps as a Support Worker, or Caretaker, or maybe you are working in the Care Sector, or as an Estate Agent and are intrigued by the work of a Community Housing Officer?
Or you may just want a complete change in career, and are keen to make a real difference and join an organisation that strives to deliver their values?
If so, we’d be delighted to hear from you!
We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire and Derbyshire.
We’re looking for someone who will be able to:
Our Team
You’ll join our team of Community Housing Officers, who are all passionate about delivering outstanding services to customers. We’re led by Rachel our Regional Neighbourhood Manager and as well as providing support to the organisation and our customers, we support each other too. We work hard but we also like to have fun!
About You
Ideally, we’re looking for someone who has previous experience in a similar role, however this is not essential, it’s more important that you are a great communicator, have great customer service experience and puts customers at the heart of everything you do. You’ll enjoy a challenge, be adaptable and embrace change and have the ability to develop partnerships to support vulnerable residents.
You’ll be comfortable working on your own, as well as with colleagues across the business in an environment focused on continuous improvement and digital innovation. You’ll also need access to a car as there is frequent travel required between our independent living schemes.
If you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.
And the benefits of working for us?
We work in a hybrid, agile way, you work where you need to as long as our residents and customers are put first. You’ll also have a degree of flexibility, so you can attend the important things in life. Whether that’s a gym class you’d love to attend, your child’s school play or maybe it’s just that you’ve got a new fridge being delivered, we will work with you to be flexible.
We offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years’ service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start.
We understand how important having a safe, affordable and comfortable home is, and the difference it can make. We pride ourselves on ensuring our properties support and help people live well and independently for longer. Our mission is to help all our customers to live longer and live better, in a place that they are proud to call home.
Why don’t you visit our careers site to find out more about us, the role and what we can offer you.
We reserve the right to bring the closing date forward should we get enough quality applications.
You may have seen or heard of the exciting news that we have recently joined Sanctuary Housing as a subsidiary. Sanctuary are one of the largest housing associations in the country and like Johnnie Johnson has been in operation for over 50 years and have over 120,000 homes.
We have introduced a condensed 4.5 day working week for colleagues, which means our offices close, and we finish working at 1pm on a Friday. We believe this is a great extension to our already flexible 'My Lifestyle’ approach.
This way of working has been endorsed by Sanctuary and will continue until we are fully integrated into their organisation, at which point Sanctuary will review this way of working.
Or you may just want a complete change in career, and are keen to make a real difference and join an organisation that strives to deliver their values?
If so, we’d be delighted to hear from you!
We are a not-for-profit housing association dedicated to offering quality and affordable homes in the North of England. With a portfolio of 5,000+ homes, we currently house 7,000+ customers across the North West, North East, Yorkshire and Derbyshire.
We’re looking for someone who will be able to:
- Engage with residents on a day-to-day basis, gaining a deep understanding of their needs and priorities to develop outcome focused action plans.
- Support the development of sustainable communities so that residents can live, grow and thrive together through the delivery of community engagement and health and wellbeing activities.
- Use your knowledge of voids, lettings, income collection, anti-social behaviour, and tenancy management to deliver a responsive and sensitive service to those who are at risk, making referrals where appropriate to relevant agencies.
Our Team
You’ll join our team of Community Housing Officers, who are all passionate about delivering outstanding services to customers. We’re led by Rachel our Regional Neighbourhood Manager and as well as providing support to the organisation and our customers, we support each other too. We work hard but we also like to have fun!
About You
Ideally, we’re looking for someone who has previous experience in a similar role, however this is not essential, it’s more important that you are a great communicator, have great customer service experience and puts customers at the heart of everything you do. You’ll enjoy a challenge, be adaptable and embrace change and have the ability to develop partnerships to support vulnerable residents.
You’ll be comfortable working on your own, as well as with colleagues across the business in an environment focused on continuous improvement and digital innovation. You’ll also need access to a car as there is frequent travel required between our independent living schemes.
If you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.
And the benefits of working for us?
We work in a hybrid, agile way, you work where you need to as long as our residents and customers are put first. You’ll also have a degree of flexibility, so you can attend the important things in life. Whether that’s a gym class you’d love to attend, your child’s school play or maybe it’s just that you’ve got a new fridge being delivered, we will work with you to be flexible.
We offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years’ service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start.
We understand how important having a safe, affordable and comfortable home is, and the difference it can make. We pride ourselves on ensuring our properties support and help people live well and independently for longer. Our mission is to help all our customers to live longer and live better, in a place that they are proud to call home.
Why don’t you visit our careers site to find out more about us, the role and what we can offer you.
We reserve the right to bring the closing date forward should we get enough quality applications.
You may have seen or heard of the exciting news that we have recently joined Sanctuary Housing as a subsidiary. Sanctuary are one of the largest housing associations in the country and like Johnnie Johnson has been in operation for over 50 years and have over 120,000 homes.
We have introduced a condensed 4.5 day working week for colleagues, which means our offices close, and we finish working at 1pm on a Friday. We believe this is a great extension to our already flexible 'My Lifestyle’ approach.
This way of working has been endorsed by Sanctuary and will continue until we are fully integrated into their organisation, at which point Sanctuary will review this way of working.
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History
- Industrial Revolution: Manchester played a pivotal role during the Industrial Revolution, becoming a global center for textile manufacture and earning the nickname "Cottonopolis" due to its cotton industry. The development of the Manchester Ship Canal in the 1890s also facilitated trade and commerce.
- Post-War Decline and Regeneration: Following the decline of the textile industry in the mid-20th century, Manchester faced economic challenges. However, in recent decades, the city has undergone significant regeneration, with a focus on cultural, educational, and commercial development.
Culture
- Music: Manchester has a vibrant music scene and is known for producing influential bands and artists, including The Smiths, Oasis, and Joy Division. The city hosts various music festivals and events throughout the year.
- Theatre and Arts: The city is home to renowned venues such as the Royal Exchange Theatre and the Manchester Art Gallery. The Manchester International Festival, held every two years, showcases innovative performances and installations from local and international artists.
- Sport: Manchester is famous for its sports culture, particularly football. It is home to two of the English Premier League's most successful clubs: Manchester United and Manchester City. The city also hosts various sporting events and is a center for athletics and rugby.
Education and Innovation
- Universities: Manchester is home to several prestigious universities, including the University of Manchester and Manchester Metropolitan University, which contribute to the city's reputation as a hub for education and research.
- Science and Technology: The city has a strong focus on science and technology, with numerous research institutions and businesses in the fields of health, materials science, and engineering.
Economy
- Diverse Economy: Manchester’s economy is diverse, with strengths in sectors such as finance, digital technology, healthcare, and logistics. The city has seen growth in startups and innovation in recent years, particularly in the tech sector.
Attractions
- Historical Landmarks: Notable landmarks include Manchester Town Hall, with its stunning Gothic architecture, and the John Rylands Library, a stunning neo-Gothic building that houses a significant collection of rare books and manuscripts.
- Museums: The Science and Industry Museum, reflecting Manchester's industrial past, and the Museum of Manchester offer insights into the city's history and culture.
- Shopping and Dining: Manchester boasts a vibrant shopping scene, including the famous Trafford Centre and the Northern Quarter, known for its independent shops, cafes, and restaurants.
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