Clinic Coordinator inCanterbury inCanterbury PUBLISHED 15 AUG 2024

Medway Community Healthcare

Compile all paperwork making sure that all information is logged on the system and agrees at the end of the shift.
Join our Dentaline team and help us make a difference.

The successful candidate will be responsible for the smooth running of the out of hours emergency dental service clinic based at our Canterbury site, providing full reception/administrative support to the clinical team, and liaising with the service call centre to ensure all patient needs are managed efficiently. The successful candidate may on occasion be required to travel to one of our other Dentaline sites based at Rochester and Larkfield.

  • To ensure the smooth running of the out of hours emergency dental service clinic providing full reception/administrative support to the clinical team.
  • To meet and greet the patients as they arrive in clinic maintaining a high level of customer care.
  • Generating documentation and managing patient finances both electronically and paper format.
  • Liaising with the service call centre to ensure all patient needs are managed efficiently.
  • Take payments or determine any exemption they may have
  • Liaise with the dentist, nurse or call centre regarding any issues that arise
  • Make patients feel comfortable when they are anxious and in pain
  • Complete the financial log
  • Compile all paperwork making sure that all information is logged on the system and agrees at the end of the shift
  • Coordinate the smooth running of the session
  • Un-locking at the start of the session and ensuring everything is locked away at the end.


So what else?


  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
  • We encourage staff to get involved in exploring new ways of working and service development.
  • We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.


The small print


  • Informal visits can be arranged on request.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

For further details / informal visits contact: Name: Ros Gough Job title: Dental Nurse/ Clinic Coordinator Manager Email address: Telephone number:
Join our Dentaline team and help us make a difference.

The successful candidate will be responsible for the smooth running of the out of hours emergency dental service clinic based at our Canterbury site, providing full reception/administrative support to the clinical team, and liaising with the service call centre to ensure all patient needs are managed efficiently. The successful candidate may on occasion be required to travel to one of our other Dentaline sites based at Rochester and Larkfield.

  • To ensure the smooth running of the out of hours emergency dental service clinic providing full reception/administrative support to the clinical team.
  • To meet and greet the patients as they arrive in clinic maintaining a high level of customer care.
  • Generating documentation and managing patient finances both electronically and paper format.
  • Liaising with the service call centre to ensure all patient needs are managed efficiently.
  • Take payments or determine any exemption they may have
  • Liaise with the dentist, nurse or call centre regarding any issues that arise
  • Make patients feel comfortable when they are anxious and in pain
  • Complete the financial log
  • Compile all paperwork making sure that all information is logged on the system and agrees at the end of the shift
  • Coordinate the smooth running of the session
  • Un-locking at the start of the session and ensuring everything is locked away at the end.


So what else?

  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
  • We encourage staff to get involved in exploring new ways of working and service development.
  • We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

  • Informal visits can be arranged on request.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

For further details / informal visits contact: Name: Ros Gough Job title: Dental Nurse/ Clinic Coordinator Manager Email address: Telephone number:


inCanterbury
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