Patient Pathway Coordinator - LTUC inHarrogate inHarrogate PUBLISHED 24 MAY 2024
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Main responsibilities:
- Clinic Creation/Changes
- Management of clinics which includes clinic cancellations, reappointment of cancelled appointments and checking availability of clinic slots.
- Supporting the lead Patient Pathway Coordinator to monitor capacity and manage both new and follow up waiting lists.
- Actioning outcomes from clinics, including making follow up appointments.
- Training staff.
- Providing annual leave cover for the Lead Patient Pathway Coordinator.
For further information on this position please see the Job Description and Personal Specification attached.
We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality medical records service across our Sir Robert Ogden Centre services. The successful candidate will provide efficient and effective administration services for outpatient bookings and patient pathway management. The successful candidate will be expected to prioritise their own workload to ensure registration of all referrals and booking of appointments are in line with the Trust's waiting time standards and the Trust's Patient Access Policy seeking reference from the Manager as required. The successful candidate will work to defined working procedures to maximise effective use of clinic capacity and help ensure the Trust meets local and national waiting time targets. A significant responsibility of the role is to accurately record information on to systems and maintain patient appointment information submitted to the Trust.
The Patient Pathway Team is located in the Trust's Long Term and Unscheduled Care Directorate . They work closely with the management team to deliver an effective and efficient Outpatient Service ensuring a high level of support for patients within our Sir Robert Ogden Centre.
The teams responsibilities includes:
- Providing reception desk cover for the unit.
- Management of appointments and referrals, supporting clinical teams through the triage process and booking outpatient appointments.
- Understanding clinic templates and monitoring utilisation.
- Monitoring waiting list and carrying out validation.
- Patient communication via letter and telephone.
- Building relationships with clinicians, nurses, managers and other admin teams.
Main responsibilities:
- Clinic Creation/Changes
- Management of clinics which includes clinic cancellations, reappointment of cancelled appointments and checking availability of clinic slots.
- Supporting the lead Patient Pathway Coordinator to monitor capacity and manage both new and follow up waiting lists.
- Actioning outcomes from clinics, including making follow up appointments.
- Training staff.
- Providing annual leave cover for the Lead Patient Pathway Coordinator.
For further information on this position please see the Job Description and Personal Specification attached.
We are looking for a Patient Pathway Coordinator who can help us deliver an efficient, high quality medical records service across our Sir Robert Ogden Centre services. The successful candidate will provide efficient and effective administration services for outpatient bookings and patient pathway management. The successful candidate will be expected to prioritise their own workload to ensure registration of all referrals and booking of appointments are in line with the Trust's waiting time standards and the Trust's Patient Access Policy seeking reference from the Manager as required. The successful candidate will work to defined working procedures to maximise effective use of clinic capacity and help ensure the Trust meets local and national waiting time targets. A significant responsibility of the role is to accurately record information on to systems and maintain patient appointment information submitted to the Trust.
The Patient Pathway Team is located in the Trust's Long Term and Unscheduled Care Directorate . They work closely with the management team to deliver an effective and efficient Outpatient Service ensuring a high level of support for patients within our Sir Robert Ogden Centre.
The teams responsibilities includes:
- Providing reception desk cover for the unit.
- Management of appointments and referrals, supporting clinical teams through the triage process and booking outpatient appointments.
- Understanding clinic templates and monitoring utilisation.
- Monitoring waiting list and carrying out validation.
- Patient communication via letter and telephone.
- Building relationships with clinicians, nurses, managers and other admin teams.
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