Customer Care Coordinator inPontyclun inPontyclun PUBLISHED SUN 8 SEP 2024

We are currently working with an established contractor based within Cardiff, who are looking to add a Customer Care Coordinator to focus on one of their key client accounts. With this role there is a benefit of a pension contribution. If you are an experienced Customer Service representative then this role may be for you.

Customer Care Coordinator

Salary: From £24,500

Working Hours: Monday - Friday

Location: Cardiff

As a Customer Care Coordinator you will be working on the Contract Support Team assisting with:

• Chasing quotations and works, following up on jobs
• Liaising with various internal departments to develop and carryout new opportunities
• General administration duties
• Working closely with the service manager to upkeep high level of service provided
• Scheduling work, ensuring diaries are maintained with accurate information
• Maintaining and creating strong relationships with customers, attending meetings and visits
• Main point of contact for customers and clients, managing and improving the way operations are run
  
  

To be successful in this Customer Care Coordinator role you will need to:

• Be experienced within a customer facing environment
• Be experienced within a Facilities Management/ Construction environment
• Have great communication, customer service and organisational skills
• Previous scheduling experience
  
  

The Benefits Of This Customer Care Coordinator Role Are

• Friendly work environment
• Pension contribution
• Social committee
  
  

If you would like the sound of this Customer Care Coordinator role please apply here or send your CV to or call