Woodbury Surgery rusHQSwm
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Receive, welcome and assist patients and visitors
Communicate effectively with patients, staff, visitors and other agencies both face to face and via telephone.
Make appointments and operate the appointments systems accurately
Ensure the appointment system is run efficiently by monitoring the flow of patients to and from the consulting room and updating patients if clinicians are running behind schedule.
Understand the booking of routine and urgent appointments.
Process and distribute incoming and outgoing mail
Accept registration forms from prospective patients ensuring adherence to practice policies
Explain Practice arrangements to newly registering patients
Update accurately patients records to reflect changes of address etc.
Manage the practices mailboxes (internal and external)
Process and record information in accordance with Practice protocols
Provide administrative assistance as required
Handle specimens as per practice protocol
Receive and open deliveries
Order Stationery
Keep reception area clean and tidy
Maintain waiting room information and design campaign displays (leaflets, posters and TV screens)
Attend Practice meetings and staff training as required
Provide assistance to the management team
Responsibilities will be reviewed periodically in line with changing circumstances. Duties and responsibilities may be varied as required by the Partners and Practice Manager, in consultation with the post holder, in order to maintain a high standard, efficient reception/ administration service.
37.5 Hours per week (Monday - Friday 09:00 - 17:00)
Job share considered
An exciting opportunity has arisen for a fun, dynamic and caring individual to work as part of our team.
The medical receptionist plays a key role within the team, as you are the first point of contact for our patients. You will support the smooth running of our practice covering a range of reception and administrative duties. You will have exceptional customer services skills and enjoy assisting our patients as well as liaising with other healthcare professionals.
This role will suit an individual interested in working within healthcare.
Reception experience desirable, however full training will be provided to the successful candidate.
This front of house role will require excellent people skills.
You will receive, assist and direct patients and visitors in a courteous and positive manner. Provide general assistance to the Practice Team and project a caring and friendly image to patients and visitors.
You must be able to work both independently and as part of a team whilst being able to adapt to the fast-changing challenges that working in a General Practice brings.
Receive, welcome and assist patients and visitors
Communicate effectively with patients, staff, visitors and other agencies both face to face and via telephone.
Make appointments and operate the appointments systems accurately
Ensure the appointment system is run efficiently by monitoring the flow of patients to and from the consulting room and updating patients if clinicians are running behind schedule.
Understand the booking of routine and urgent appointments.
Process and distribute incoming and outgoing mail
Accept registration forms from prospective patients ensuring adherence to practice policies
Explain Practice arrangements to newly registering patients
Update accurately patients records to reflect changes of address etc.
Manage the practices mailboxes (internal and external)
Process and record information in accordance with Practice protocols
Provide administrative assistance as required
Handle specimens as per practice protocol
Receive and open deliveries
Order Stationery
Keep reception area clean and tidy
Maintain waiting room information and design campaign displays (leaflets, posters and TV screens)
Attend Practice meetings and staff training as required
Provide assistance to the management team
Responsibilities will be reviewed periodically in line with changing circumstances. Duties and responsibilities may be varied as required by the Partners and Practice Manager, in consultation with the post holder, in order to maintain a high standard, efficient reception/ administration service.
37.5 Hours per week (Monday - Friday 09:00 - 17:00)
Job share considered
An exciting opportunity has arisen for a fun, dynamic and caring individual to work as part of our team.
The medical receptionist plays a key role within the team, as you are the first point of contact for our patients. You will support the smooth running of our practice covering a range of reception and administrative duties. You will have exceptional customer services skills and enjoy assisting our patients as well as liaising with other healthcare professionals.
This role will suit an individual interested in working within healthcare.
Reception experience desirable, however full training will be provided to the successful candidate.
This front of house role will require excellent people skills.
You will receive, assist and direct patients and visitors in a courteous and positive manner. Provide general assistance to the Practice Team and project a caring and friendly image to patients and visitors.
You must be able to work both independently and as part of a team whilst being able to adapt to the fast-changing challenges that working in a General Practice brings.
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