Care & Support Worker inWandsworth inWandsworth PUBLISHED 19 SEP 2024

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Care & Support Worker Wandsworth Mental Health Accommodation Services ? 7 Lucien Road £25, 642.50 Service Delivery ? To work with the Care & Support Manager to ensure that the services work within the policies and procedures of MTVH ? To ensure that the services comply with all Health and Safety policies and procedures and legislation. ? To work with the Care & Support Manager to develop and deliver service implementation plans for the care. ? To review individual care plans with Social Services staff, ensure that individual care plans are drawn up/revised as a consequence and monitor their implementation. To be mindful of support plans that are in place. ? To ensure accurate recording of care hours delivered. ? To support those delivering the meals service from a care perspective ? Ensuring care plans are reviewed, accurate and up to date (including the use of the in-house recording system ? SUM) ? Ensure risk assessments are undertaken. ? Ensure manual handling assessments are completed. ? Assist in the monitoring of the quality of the service and implement the quality standards that should be attained within the service. ? Complete handover meetings between shifts. ? Contribute to and work as part of a team, including providing cover for absent colleagues. ? To participate fully in staff meetings, handover meetings, training and other team activities. ? Work closely with and develop constructive working relationships, as appropriate, with relevant internal and external parties to ensure open and effective communication and coordination of services for Service Users. ? Support service users in raising awareness of health & safety issues, working in accordance with Risk Assessments. ? Comply with all health & safety legislation and organisational policies. ? Take reasonable care for the health and safety of self, other staff members, Service Users and other persons. ? To comply with the organisation?s lone working policy and procedures. ? Perform other duties as may be reasonably required by your line manager. ? Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in MTVH?s Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. ? Adhere to all relevant organisational strategies and policies & procedures Personal Competencies. ? Able to work flexibly. The work pattern will be irregular, and will be on a rota basis including unsocial hours, weekends and public holidays. ? Empathetic and able to support customers with dignity ? Able to contribute positively to the team ? Availability for working unsocial hours, weekends and public holidays on a rota basis Skills/Experience. ? Experience of providing support to vulnerable people (voluntary experience also qualifies) ? Understanding of the difficulties faced by vulnerable people with care and support needs ? Understanding of the Service User group. ? Knowledge of health & safety issues relating to care and support of vulnerable people ? Ability to work flexibly to meet Service User and service requirements ? Ability to undertake moving and handling tasks (including pushing of wheelchairs, assistance with supporting service users) ? Basic IT Literacy ? To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization. ? Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.

  • Play an active role in contributing to effective cross team working and provide cover for colleagues as required.
  • To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. ? To comply with MTVH?s Health and Safety policies, procedures and processes and to promote health and safety compliance for all. ? To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity. This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year

2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we s
Care & Support Worker Wandsworth Mental Health Accommodation Services ? 7 Lucien Road £25, 642.50 Service Delivery ? To work with the Care & Support Manager to ensure that the services work within the policies and procedures of MTVH ? To ensure that the services comply with all Health and Safety policies and procedures and legislation. ? To work with the Care & Support Manager to develop and deliver service implementation plans for the care. ? To review individual care plans with Social Services staff, ensure that individual care plans are drawn up/revised as a consequence and monitor their implementation. To be mindful of support plans that are in place. ? To ensure accurate recording of care hours delivered. ? To support those delivering the meals service from a care perspective ? Ensuring care plans are reviewed, accurate and up to date (including the use of the in-house recording system ? SUM) ? Ensure risk assessments are undertaken. ? Ensure manual handling assessments are completed. ? Assist in the monitoring of the quality of the service and implement the quality standards that should be attained within the service. ? Complete handover meetings between shifts. ? Contribute to and work as part of a team, including providing cover for absent colleagues. ? To participate fully in staff meetings, handover meetings, training and other team activities. ? Work closely with and develop constructive working relationships, as appropriate, with relevant internal and external parties to ensure open and effective communication and coordination of services for Service Users. ? Support service users in raising awareness of health & safety issues, working in accordance with Risk Assessments. ? Comply with all health & safety legislation and organisational policies. ? Take reasonable care for the health and safety of self, other staff members, Service Users and other persons. ? To comply with the organisation?s lone working policy and procedures. ? Perform other duties as may be reasonably required by your line manager. ? Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in MTVH?s Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. ? Adhere to all relevant organisational strategies and policies & procedures Personal Competencies. ? Able to work flexibly. The work pattern will be irregular, and will be on a rota basis including unsocial hours, weekends and public holidays. ? Empathetic and able to support customers with dignity ? Able to contribute positively to the team ? Availability for working unsocial hours, weekends and public holidays on a rota basis Skills/Experience. ? Experience of providing support to vulnerable people (voluntary experience also qualifies) ? Understanding of the difficulties faced by vulnerable people with care and support needs ? Understanding of the Service User group. ? Knowledge of health & safety issues relating to care and support of vulnerable people ? Ability to work flexibly to meet Service User and service requirements ? Ability to undertake moving and handling tasks (including pushing of wheelchairs, assistance with supporting service users) ? Basic IT Literacy ? To understand and comply with MTVH?s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization. ? Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.

  • Play an active role in contributing to effective cross team working and provide cover for colleagues as required.
  • To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy. ? To comply with MTVH?s Health and Safety policies, procedures and processes and to promote health and safety compliance for all. ? To act at all times within MTVH?s policies, procedures and code of conduct and uphold MTVH?s commitment to Equality and Diversity. This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year

2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we s


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