Ward Host inSlough inSlough PUBLISHED 14 JUL 2024

As a full-time member of staff you will be expected to work 5 out of 7 days on a rota basis, 37.5 hours per week.
Job Overview


You will be willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.

As a full-time member of staff you will be expected to work 5 out of 7 days on a rota basis, 37.5 hours per week. Due to the nature of this role you will be required to be flexible with different shift times.

As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this.

You must have Level 2 Food Hygiene and safety


This role will not attract a visa please ensure you have the right to work in the UK before applying


Main duties of the job

To assist in the provision of a highly professional and customer focussed catering service to all patients, staff and visitors on the hospital sites

To assist with all associated catering duties

To follow duties laid out by the supervisor in the day to day operational management of the catering service in a friendly and efficient manner, whilst maintaining high standards of cleanliness and hygiene

To work within all areas of the catering department, main kitchen, staff and visitor outlets, offering a flexible approach to workloads as staffing levels dictate

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties


Detailed Job Description And Main Responsibilities


On a typical day as a Ward Host you can expect to take part in the preparation and service of meals, , carry out cleaning responsibilities and communicate with numerous patients, members of the public and other staff of all levels. This role will also cover the catering outlets at Heatherwood Hospital, including our staff restaurant and Café Glade, undertaking cashier duties, assist with deliveries and quality assurance and stock control

The ideal candidate will be enthusiastic and willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.

Due to the nature of the role, you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care. Catering experience is desirable along with a certificate in food safety though this is not essential, as full training will be given.


Please see job description and person specification for further queries


Person specification


Qualifications


Essential criteria

  • Good level of basic education – able to demonstrate literacy, numeracy and comprehension skills

Desirable criteria

  • Food Safety and Health and Safety Level 2 (gained on the job)


Experience


Essential criteria

  • Basic catering experience
  • Hygiene COSSH procedures

Desirable criteria

  • Experience in healthcare
  • Infection prevention and control


Skills


Essential criteria

  • Good communication skills – able to read and understand written and verbal communication and instruction
  • Able to deal confidently and professionally with members of the public and staff
  • Customer focussed
  • Able to use own initiative to cope in a variety of situations
  • Demonstrate adaptability
  • Self-motivated and disciplined
  • Good time management skills – able to plan and prioritise time and workload
  • Ability to work as part of a team and independently
  • Ability to take instruction from both managers and clients
  • Ability to respond quickly to problems
  • Takes a pride in own work
  • Understanding of confidentiality
  • Ability to act in ways that support equality and diversity
  • Basic IT Skills

Desirable criteria

  • Understanding of relevant Health and Safety, Employment and other legislative requirements

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital pr
Job Overview

You will be willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.

As a full-time member of staff you will be expected to work 5 out of 7 days on a rota basis, 37.5 hours per week. Due to the nature of this role you will be required to be flexible with different shift times.

As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this.

You must have Level 2 Food Hygiene and safety

This role will not attract a visa please ensure you have the right to work in the UK before applying

Main duties of the job

To assist in the provision of a highly professional and customer focussed catering service to all patients, staff and visitors on the hospital sites

To assist with all associated catering duties

To follow duties laid out by the supervisor in the day to day operational management of the catering service in a friendly and efficient manner, whilst maintaining high standards of cleanliness and hygiene

To work within all areas of the catering department, main kitchen, staff and visitor outlets, offering a flexible approach to workloads as staffing levels dictate

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties

Detailed Job Description And Main Responsibilities

On a typical day as a Ward Host you can expect to take part in the preparation and service of meals, , carry out cleaning responsibilities and communicate with numerous patients, members of the public and other staff of all levels. This role will also cover the catering outlets at Heatherwood Hospital, including our staff restaurant and Café Glade, undertaking cashier duties, assist with deliveries and quality assurance and stock control

The ideal candidate will be enthusiastic and willing to work hard as part of team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible and raising spirits with a friendly and compassionate service.

Due to the nature of the role, you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care. Catering experience is desirable along with a certificate in food safety though this is not essential, as full training will be given.

Please see job description and person specification for further queries

Person specification

Qualifications

Essential criteria

  • Good level of basic education – able to demonstrate literacy, numeracy and comprehension skills

Desirable criteria

  • Food Safety and Health and Safety Level 2 (gained on the job)


Experience

Essential criteria

  • Basic catering experience
  • Hygiene COSSH procedures

Desirable criteria

  • Experience in healthcare
  • Infection prevention and control


Skills

Essential criteria

  • Good communication skills – able to read and understand written and verbal communication and instruction
  • Able to deal confidently and professionally with members of the public and staff
  • Customer focussed
  • Able to use own initiative to cope in a variety of situations
  • Demonstrate adaptability
  • Self-motivated and disciplined
  • Good time management skills – able to plan and prioritise time and workload
  • Ability to work as part of a team and independently
  • Ability to take instruction from both managers and clients
  • Ability to respond quickly to problems
  • Takes a pride in own work
  • Understanding of confidentiality
  • Ability to act in ways that support equality and diversity
  • Basic IT Skills

Desirable criteria

  • Understanding of relevant Health and Safety, Employment and other legislative requirements

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital pr


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