Front of House Assistant in London inLondon PUBLISHED MON 16 SEP 2024 Jump to job information section
Wilson Vale rWkbeVz
Job description
We are currently recruiting for a Front of House Assistant to join our team at one of our workplace restaurants in London, EC2N.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
Purpose
To service client meeting rooms, assisting with working lunches, formal and informal buffets. Assisting with client functions on an ad hoc basis.
Consistently maintaining a high standard of service and presentation of teas, coffees, snacks, working lunches, buffets and formal functions. This is coupled with excellent customer care skills.
To assist in service in the Café during breakfast and lunch service, serving customer and supporting the Café team on an ad hoc basis
As our Front of House Assistant, you will:
This is a permanent position working Monday - Friday, 40 hours per week, 7am - 3:30pm
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
Purpose
To service client meeting rooms, assisting with working lunches, formal and informal buffets. Assisting with client functions on an ad hoc basis.
Consistently maintaining a high standard of service and presentation of teas, coffees, snacks, working lunches, buffets and formal functions. This is coupled with excellent customer care skills.
To assist in service in the Café during breakfast and lunch service, serving customer and supporting the Café team on an ad hoc basis
As our Front of House Assistant, you will:
- Have flexibility to work both front and back of house
- Ideally have experience working in a similar environment
- Have experience in a customer focused role
- Maintain a professional approach
- Be able to maintain the presentation of servery areas at all times
- Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works - Free craft-focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme- your wellbeing is very important to us
- Online employee benefits scheme - monetary savings on everyday items!
- Your Birthday off every year after 1 years’ service.
This is a permanent position working Monday - Friday, 40 hours per week, 7am - 3:30pm
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Front of House Assistant:
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Working as a Front of House Assistant in the UK typically requires a combination of interpersonal, organizational, and technical skills. Here are some key skills that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with customers, colleagues, and management.
2. Customer Service Skills: A friendly and approachable demeanor is crucial for providing excellent service to guests and resolving any issues that may arise.
3. Interpersonal Skills: The ability to work well with others and build rapport with both customers and team members is important.
4. Organizational Skills: Good organizational abilities help manage multiple tasks, including bookings, inquiries, and event coordination.
5. Attention to Detail: Being detail-oriented is necessary for accurate record-keeping and ensuring that customer needs are met.
6. Problem-Solving Skills: The ability to think quickly and resolve customer issues or complaints effectively is valuable.
7. Basic IT Skills: Familiarity with computer systems, booking software, and social media can be beneficial for managing reservations and maintaining online presence.
8. Time Management: The capacity to prioritize tasks and manage time effectively is essential, especially during busy periods.
9. Teamwork: A willingness to collaborate with others and support different team members is crucial in a fast-paced environment.
10. Flexibility: Being adaptable to changes in schedules or customer needs can be important in a Front of House role.
11. Cultural Awareness: Understanding and respecting diverse cultures can enhance customer relations, especially in hospitality settings that serve a variety of guests.
12. Sales Skills (optional, but beneficial): If the role involves selling services or products, familiarity with sales techniques can be an advantage.
inLondon
51.50719833374024 -0.1275860071182251 London, England, United Kingdom 
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