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Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
This is a busy and varied role which requires a flexible approach and you will need to be able to work using your own initiative and as part of the team.
Flexible working hours will be required at times with the provision of cover during periods of annual leave and sickness.
We are looking to appoint a highly motivated, enthusiastic, efficient and friendly person to be part of the reception team at Ripley Medical Centre.
You will need to have:
- A good standard of general education which includes English language GCSE, Grade C or above.
- Previous customer service experience.
- IT literacy skills
- Excellent communication and interpersonal skills
- Excellent customer care and communication skills are essential as well as a friendly and caring personality. You should also have a good telephone manner and be able to stay calm under pressure.
- Good keyboard and PC skills, with demonstrable experience of using Microsoft Office, eg Word, Excel and Outlook
2 posts available ideally 20 hours and 25 hours a week, to be discussed at interview.
- Responsible for the busy switchboard and reception area. To provide a friendly, helpful and professional service.
- Provide comprehensive reception clerical duties.
- Open premises; prepare to receive patients at the published opening time.
- Deal with telephone and face-to-face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager
- Check emails and process tasks, workflow and footfall
- Undertake any training and attend staff meetings as required such as mandatory training
- Scan letters into patients electronic records
- Deal with payments from patients
- Open post
- Dealing with deliveries
- Check lights, computers and equipment turned off in all rooms before leaving the building and set alarm system
- Undertake any other reasonable duty that may be required and agreed with the management team
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
This is a busy and varied role which requires a flexible approach and you will need to be able to work using your own initiative and as part of the team.
Flexible working hours will be required at times with the provision of cover during periods of annual leave and sickness.
We are looking to appoint a highly motivated, enthusiastic, efficient and friendly person to be part of the reception team at Ripley Medical Centre.
You will need to have:
- A good standard of general education which includes English language GCSE, Grade C or above.
- Previous customer service experience.
- IT literacy skills
- Excellent communication and interpersonal skills
- Excellent customer care and communication skills are essential as well as a friendly and caring personality. You should also have a good telephone manner and be able to stay calm under pressure.
- Good keyboard and PC skills, with demonstrable experience of using Microsoft Office, eg Word, Excel and Outlook
2 posts available ideally 20 hours and 25 hours a week, to be discussed at interview.
- Responsible for the busy switchboard and reception area. To provide a friendly, helpful and professional service.
- Provide comprehensive reception clerical duties.
- Open premises; prepare to receive patients at the published opening time.
- Deal with telephone and face-to-face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager
- Check emails and process tasks, workflow and footfall
- Undertake any training and attend staff meetings as required such as mandatory training
- Scan letters into patients electronic records
- Deal with payments from patients
- Open post
- Dealing with deliveries
- Check lights, computers and equipment turned off in all rooms before leaving the building and set alarm system
- Undertake any other reasonable duty that may be required and agreed with the management team
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