Customer Service AssistantinLondoninLondonPUBLISHED TUE 2 JUL 2024

We seek a highly motivated, experienced, and passionate individual to join our esteemed Family Distillery as a Customer Experience Assistant.

Prior experience in customer service is mandatory. Experience within the beverage industry would be a significant advantage.

Key Responsibilities Include

• Handling all direct-to-consumer inquiries promptly and efficiently.- Processing mail orders, tracking shipments, and managing customer calls professionally.- Engaging with customers on social media platforms, ensuring exceptional customer care.- Managing multiple work email accounts and responding to diverse inquiries.
  
  

Three years of experience in the customer service industry are essential.

We offer flexible working hours and are a living wage employer.