Patient Care Coordinator inLondon inLondon PUBLISHED 12 JUL 2024

We're looking for a Patient Care Coordinator to work for our client, one of the UK's largest and foremost law firms. The role will suit Social Workers, Nurses, Occupational Therapists, or Physiotherapists with a thorough knowledge of healthcare, rehabilitation, welfare policy, services and advocacy services with experience working in a clinical, health/social care or rehab setting.

You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.

Offering a salary of up to £58,000 dependent on experience plus fantastic benefits package including…

  • A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace
  • A generous and flexible pension scheme
  • Westfield health membership, offering discounted leisure and travel and refunds on medical services

Full-time permanent role. Hybrid working, expectations on office time is no more than one day a week. You will be a close point of contact for the client and their families across the Southeast, full and clean driving licence required.


The Role



Role


As a Patient Care Coordinator you will play a key role as part of the Personal Injury and Medical Negligence Team, working with a number of experienced and dedicated solicitors recognised for their expertise in supporting those affected by serious injury and illness. You'll be tasked with the following:

  • Liaising with clients who have sustained a serious injury or suffer from a serious illness, to provide education, support, signposting and advocacy, manage their expectations and support the client and their family through treatment and rehabilitation and / or the course of their illness and support solicitors in their management of the client
  • Delivering a smooth transition of new clients from key acute NHS services and liaise with treating medical, therapeutic and care staff regarding discharge from acute care and provide advice and practical support to clients in the community or about to be discharged to the community in regard to services and support available
  • Achieving resolution of client problems by building relationships and working collaboratively with relevant bodies and assisting clients in a manner appropriate to their needs by assessing their individual requirements
  • Acting as a link between lawyers, public bodies, agencies, charities, NHS and DWP, ensuring effective communication and secure additional statutory or voluntary services, providing on-going advocacy, signposting or practical support to the client and their family and, where appropriate, ensuring the client is maximising their statutory welfare entitlement


The Candidate


  • Experience working in a clinical, health/social care or rehab setting within the UK health or social care system
  • Qualified in relevant field with demonstrable knowledge of healthcare, rehabilitation, welfare policy, services and advocacy services (Sign posting, where appropriate to alternative appropriate services)
  • Understanding of relevant rehabilitation codes, Mental Capacity Act and welfare benefits
  • Awareness of external stakeholders (Headway, SIA, Aspire)
  • Understanding of cross-condition issues clients may have experienced (e.g. brain, spinal cord injury, orthopaedic injury, birth injury, industrial disease, bereavement)


The Company


The business you'll be working for is one of the largest law firms in the UK, operating out of 14 UK offices with over 2,500 members of staff. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

Interested? If you think you're right for this Patient Care Coordinator role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
We're looking for a Patient Care Coordinator to work for our client, one of the UK's largest and foremost law firms. The role will suit Social Workers, Nurses, Occupational Therapists, or Physiotherapists with a thorough knowledge of healthcare, rehabilitation, welfare policy, services and advocacy services with experience working in a clinical, health/social care or rehab setting.

You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.

Offering a salary of up to £58,000 dependent on experience plus fantastic benefits package including…

  • A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace
  • A generous and flexible pension scheme
  • Westfield health membership, offering discounted leisure and travel and refunds on medical services

Full-time permanent role. Hybrid working, expectations on office time is no more than one day a week. You will be a close point of contact for the client and their families across the Southeast, full and clean driving licence required.

The Role


Role

As a Patient Care Coordinator you will play a key role as part of the Personal Injury and Medical Negligence Team, working with a number of experienced and dedicated solicitors recognised for their expertise in supporting those affected by serious injury and illness. You'll be tasked with the following:

  • Liaising with clients who have sustained a serious injury or suffer from a serious illness, to provide education, support, signposting and advocacy, manage their expectations and support the client and their family through treatment and rehabilitation and / or the course of their illness and support solicitors in their management of the client
  • Delivering a smooth transition of new clients from key acute NHS services and liaise with treating medical, therapeutic and care staff regarding discharge from acute care and provide advice and practical support to clients in the community or about to be discharged to the community in regard to services and support available
  • Achieving resolution of client problems by building relationships and working collaboratively with relevant bodies and assisting clients in a manner appropriate to their needs by assessing their individual requirements
  • Acting as a link between lawyers, public bodies, agencies, charities, NHS and DWP, ensuring effective communication and secure additional statutory or voluntary services, providing on-going advocacy, signposting or practical support to the client and their family and, where appropriate, ensuring the client is maximising their statutory welfare entitlement


The Candidate

  • Experience working in a clinical, health/social care or rehab setting within the UK health or social care system
  • Qualified in relevant field with demonstrable knowledge of healthcare, rehabilitation, welfare policy, services and advocacy services (Sign posting, where appropriate to alternative appropriate services)
  • Understanding of relevant rehabilitation codes, Mental Capacity Act and welfare benefits
  • Awareness of external stakeholders (Headway, SIA, Aspire)
  • Understanding of cross-condition issues clients may have experienced (e.g. brain, spinal cord injury, orthopaedic injury, birth injury, industrial disease, bereavement)


The Company

The business you'll be working for is one of the largest law firms in the UK, operating out of 14 UK offices with over 2,500 members of staff. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

Interested? If you think you're right for this Patient Care Coordinator role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.


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