Care Home Manager (Residential) Norwich, Norfolk inGreater Norwich Area inGreater Norwich Area PUBLISHED 2 AUG 2024

Care Home Manager (Residential



Norwich, Norfolk



Salary:
£55,000


Type:
Permanent role


Bonuses:
Excellent PRP


About The Role


The care home provides quality residential, dementia, and respite care in a welcoming and serene environment. The home offers a daily activities program with various outings, visits from entertainers, and themed events. The care home positive atmosphere is reflected in its "Good" rating across all categories from the CQC.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Join us and make a difference in a community where residents thrive and feel at home.


Reports to:
Operations Manager


Key Duties And Responsibilities

• Provide leadership and direction to the homes staff team, promoting a culture of kindness, compassion, and empathy.
• Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
• Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the homes budget, ensuring financial targets are met and costs are effectively managed.
• Develop and implement a strategic marketing plan to maintain full occupancy and promote the homes services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
• Oversee all records to ensure the homes administrative tasks are completed in a timely and efficient manner.
• Continuously monitor and evaluate the homes performance, identifying areas for improvement and implementing necessary changes.
• Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.
  
  

Skills and Attributes

• Previous experience managing a residential home.
• A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
• Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
• A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
• Enthusiasm and passion for developing high levels of person-centred care.
• Ability to actively participate in the growth and development of the care service.
  
  

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme.
• Blue Light Card Scheme with enrolment fee reimbursed, offering discounts on holidays, days out, and over 15,000 national brands.
• Full DBS disclosure paid.
• Excellent performance-related bonus.
• 25 days annual leave plus bank holidays.
• Relocation assistance provided.
  
  

We do not currently offer any sponsorship opportunities for this role, if you are not a UK resident, you will need to be able to provide a valid right to work

For more information, please call Emma on option 3.