Skin Cancer Care Navigator inGreater London inGreater London PUBLISHED 22 MAY 2024

Job Overview


Care Coordination is not one person’s role, job or responsibility. It is the joining up of services, coordination, information and communication between care givers, treatment providers, those living with and beyond cancer and their families that creates a seamless experience of care.

The purpose of this role is to complement the existing Skin Cancer team to support patients through diagnosis, treatment pathways and follow up to ensure the provision of safe, seamless, appropriate services, thus maximising the health and quality of life of the patient and carers and improving the quality and efficiency of health care delivery


Main duties of the job

• Documenting and monitoring all aspects of patient care coordination and service delivery.
• Providing regular supported conversations with the person living with cancer with non-complex needs
• Early detection of problems/ actions to reduce in-patient admissions.
• Navigating the complex health and social care system, both during and following completion of cancer treatment.
• Be the single point of contact for all patients on a self-managed pathway of care and to coordinate care and track including prompt relay of mammographic surveillance results, feedback of results for non-complex cases, managing patient concerns via the helpline and generic email, facilitate rapid re-entry into the system if required and coordination of any necessary assessments, appointments, investigations and organisation of MDTs, virtual MDTS and outcomes in order to fast track people and provide a seamless patient pathway
• Working in conjunction with the Skin cancer team to provide coordination of high quality patient care through on-going telephone/ face to face assessment and proactive identification of needs using basic knowledge, approved tools and procedures.
• Being responsible and accountable for their practice and behaviour under the guidance and supervision of a registered practitioner and by working as part of the Skin multidisciplinary team.
  
  

Working for your organisation


Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

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Detailed Job Description And Main Responsibilities


For full duties and responsibilities please refer to the attached document entitled Job Description.