Patient Pathway Coordinator inLondon inLondon PUBLISHED 28 MAY 2024

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.
We are looking for a highly motivated person who would like to join our exciting team as a Patient Pathway Coordinators for the General Surgery POD here at Newham University Hospital. This is a substantive role which is full time (37.5 hours). Agile working arrangements can be provided to fit around other members of the team. You will be working within a department, but allocated to a specific specialty. The successful candidate will be scheduling Outpatient appointments for that service, as well as monitoring that patient’s journey within that pathway.

We are looking for individuals with CRS Cerner Millennium knowledge and have job experiences of working in a busy, fast paced division. Experience of working in administrative offices is not essential but preferable.

All staff will receive individualised Induction and Development plans to underpin service delivery in line with the core values of the trust.

To be the point of contact for patients for all issues relating to their pathway of care, both for inpatients and outpatients. The post holder will work as part of a multi- disciplinary team (POD), under the direction of the Clinical Lead, and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Hakieran Dhesi Job title: Service Manager Email address: Telephone number:
We are looking for a highly motivated person who would like to join our exciting team as a Patient Pathway Coordinators for the General Surgery POD here at Newham University Hospital. This is a substantive role which is full time (37.5 hours). Agile working arrangements can be provided to fit around other members of the team. You will be working within a department, but allocated to a specific specialty. The successful candidate will be scheduling Outpatient appointments for that service, as well as monitoring that patient’s journey within that pathway.

We are looking for individuals with CRS Cerner Millennium knowledge and have job experiences of working in a busy, fast paced division. Experience of working in administrative offices is not essential but preferable.

All staff will receive individualised Induction and Development plans to underpin service delivery in line with the core values of the trust.

To be the point of contact for patients for all issues relating to their pathway of care, both for inpatients and outpatients. The post holder will work as part of a multi- disciplinary team (POD), under the direction of the Clinical Lead, and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Hakieran Dhesi Job title: Service Manager Email address: Telephone number:


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