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At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future.
Do you have the confidence to undertake inbound and Outbound calls and be the voice of Onebright? Are you interested in making a positive impact on our client/s mental health journey ? Then consider joining us as a Client Care Co-Ordinator .About Our Opportunity
As a
Client Care Co-ordinator
, you will be working as part of a large team who are highly supportive and effective at helping our clients. You will be responsible for answering client queries over the phone , managing your own portfolio of cases where you will provide pro-active case management, administrative support and be responsible for handling inbound and outbound calls to maintain regular contact with our clients, customers and therapists.
What We Are Looking For
- Minimum of 1 year's experience working in a customer service, or customer facing environment
- Competent at managing administration tasks specifically within Microsoft software suite.
- Willing to travel to our Head office 3 days a week
- Exposure to using case management or customer communication systems.
About Onebright
At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.
Onebright has been providing clinical excellence in mental health across the UK for 30 years. It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year.
Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery. We have a breadth of existing relationships with the UK’s leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us.
At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.
Our Benefits
- Employee Assistance Program
- Private Company Pension
- Rewards Gateway accessing Onebright discounted services and offers.
- Technology package supplied to support you at home.
- Holiday Purchase Policy
- Free on site Parking
- Hybrid working
Additional Information
- Onebright is committed to delivering in line with 'safer recruitment' principals and therefore the successful candidate will be required to undertake a Credit Check, as well as a DBS check (Enhanced or Standard) with the Disclosure and Barring Service (DBS), the cost of which will be met by Onebright.
- Onebright is committed to adhering to the Equality Act 2and provides equal opportunities to all applicants, staff and clients. Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will organise appropriate support.
- Please note, all applicants must be legally entitled to accept and perform work in the UK and we will seek to complete a Right To Work check for all candidates.
- For further information please email or call the Onebright Recruitment Team on for more information.
Do you have the confidence to undertake inbound and Outbound calls and be the voice of Onebright? Are you interested in making a positive impact on our client/s mental health journey ? Then consider joining us as a Client Care Co-Ordinator .
About Our Opportunity
As a
Client Care Co-ordinator
, you will be working as part of a large team who are highly supportive and effective at helping our clients. You will be responsible for answering client queries over the phone , managing your own portfolio of cases where you will provide pro-active case management, administrative support and be responsible for handling inbound and outbound calls to maintain regular contact with our clients, customers and therapists.
What We Are Looking For
About Onebright
At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.
Onebright has been providing clinical excellence in mental health across the UK for 30 years. It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year.
Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery. We have a breadth of existing relationships with the UK’s leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us.
At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.
Our Benefits
Additional Information
About Our Opportunity
As a
Client Care Co-ordinator
, you will be working as part of a large team who are highly supportive and effective at helping our clients. You will be responsible for answering client queries over the phone , managing your own portfolio of cases where you will provide pro-active case management, administrative support and be responsible for handling inbound and outbound calls to maintain regular contact with our clients, customers and therapists.
What We Are Looking For
- Minimum of 1 year's experience working in a customer service, or customer facing environment
- Competent at managing administration tasks specifically within Microsoft software suite.
- Willing to travel to our Head office 3 days a week
- Exposure to using case management or customer communication systems.
About Onebright
At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.
Onebright has been providing clinical excellence in mental health across the UK for 30 years. It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year.
Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery. We have a breadth of existing relationships with the UK’s leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us.
At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.
Our Benefits
- Employee Assistance Program
- Private Company Pension
- Rewards Gateway accessing Onebright discounted services and offers.
- Technology package supplied to support you at home.
- Holiday Purchase Policy
- Free on site Parking
- Hybrid working
Additional Information
- Onebright is committed to delivering in line with 'safer recruitment' principals and therefore the successful candidate will be required to undertake a Credit Check, as well as a DBS check (Enhanced or Standard) with the Disclosure and Barring Service (DBS), the cost of which will be met by Onebright.
- Onebright is committed to adhering to the Equality Act 2and provides equal opportunities to all applicants, staff and clients. Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will organise appropriate support.
- Please note, all applicants must be legally entitled to accept and perform work in the UK and we will seek to complete a Right To Work check for all candidates.
- For further information please email or call the Onebright Recruitment Team on for more information.
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York is a historic city located in North Yorkshire, England, known for its rich heritage and well-preserved architecture. It lies at the confluence of the River Ouse and the River Foss and is about 200 miles north of London. Here are some key features and aspects of York:
History
- Roman Origin: York was founded by the Romans in AD 71 and was known as Eboracum. It was a significant military base and later became the capital of Roman Britain.
- Viking Influence: After the Romans left, the city fell into decline until the Vikings invaded in the 9th century, renaming it Jorvik. This period greatly influenced the cultural and economic development of the city.
- Medieval Period: York flourished in the medieval period, becoming a key center for trade and religion. The construction of the iconic York Minster began in the 13th century.
Architecture
- York Minster: This stunning Gothic cathedral is one of the largest in Northern Europe and is famous for its intricate stained glass windows and impressive architecture.
- The Shambles: A medieval street that is often considered one of the best-preserved examples of a medieval marketplace. Its narrow, winding streets are lined with shops and eateries.
- City Walls: York boasts extensive medieval city walls that offer a walkable circuit around the city, providing great views and a glimpse into its historical fortifications.
Culture and Attractions
- Museums: York is home to several excellent museums, including the Jorvik Viking Centre, which showcases the city's Viking heritage, and the National Railway Museum, which celebrates the city's history in train travel.
- Historic Events: York has hosted various historical events, including the infamous Wars of the Roses, which were fought in and around the city.
- Festivals: The city hosts a variety of cultural events and festivals throughout the year, such as the York Festival of Ideas and the York Mystery Plays.
Education
- Universities: York is home to the University of York and York St John University, both of which contribute to the city's vibrant student population and academic scene.
Economy
York's economy is diverse, with strong sectors in education, tourism, and retail. The city attracts millions of visitors each year, eager to explore its historical treasures and cultural offerings.
Transportation
York is well-connected by road and rail, with regular train services to cities like London, Manchester, and Newcastle. The city is also bike-friendly, encouraging sustainable travel.
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53.96139907836914 -1.0739099979400637 York, England, United Kingdom 
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